1. Using Chrome or Firefox browser, sign in to SamsungKnox.com .
2. Go to the page where the issue exists.
3. With F12 or Ctrl + Shift + i on your keyboard, open developer tools. Then, click Network and enable Preserve log .
4. Refresh the page and replicate the issue. Then, right-click any file in the network log and click Save as HAR . You can now share this HAR log file with our support team.

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