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Faq 360049415493

Last updated July 26th, 2023

How can I disable automatic firmware updates under Kiosk mode in Knox Manage?

This capability is limited only to Samsung enrollments with a fully managed device profile.

Please navigate to the following profile options to configure this setting:

  1. Go to Profile > Click on the Profile Name for the one you want to modify > Select Modify Policy
  2. Select Samsung Knox
  3. Select System
  4. Navigate to OTA upgrade
  5. Select Disallow in the drop-down menu
  6. Select Save & Assign

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