View a user’s details

Last updated December 13th, 2023

View each user’s details by clicking a user name on the user list. You can view the detailed information on the selected user account.

The following function buttons are available:

Function button	Description
Change Password	Enter a new password between 8 and 30 characters and confirm it. For more information, see Change a user account’s password.
Reset Password	Reset the password. A temporary password will be sent to the user through email.
Change Status	Activate or deactivate the user account.
Send VPP Invitation	Send an enrollment invitation to iOS or macOS device users through notifications or email.
Delete from VPP	Remove registered VPP users and revoke their license codes.
Sync VPP	Sync VPP user information on the Knox Manage console with your VPP account.
Send Email	Select templates or user notifications registered in Knox Manage to send to the user through email. For more information, see Send templates or user notifications to users using email.
Request Enrollment	Send enrollment guides through email or SMS, if the user has no enrolled devices. For more information, see Sending enrollment guides to users using email and SMS.

Function buttons in the footer

You can perform specific functions to the selected user using the function buttons in the footer. The following function buttons are available:

Function button	Description
Back	Return to the user list.
Delete	Delete the selected user account.
Modify	Modify the selected user account information.

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