Manage connections

Navigate to Setting > Identity & Directory > Connection, and on the Connection page, click Manage Sync Exception to view all the list of users, organizations and groups that are excluded from the connection in the Manage Sync Exception window.

The sync exceptions list is sorted and managed according to the Exception Type.

Restoring sync exceptions

View exceptions by Exception Type and restore them. When restoring exceptions for a target, synchronization begins immediately. Once synchronized, the target appears in the list of synchronized targets.

To restore a sync exception, complete the following steps:

1. Navigate to Setting > Identity & Directory > Connection.

2. On the Connection page, click Manage Sync Exception.

3. In the Manage Sync Exception window, click the check box next to the target and click Delete & Sync Service to restore it.

4. In the Delete & Sync Service window, click OK.

Deleting sync exceptions

Targets that have been removed from the list of Sync exceptions are added to the list of sync targets for the relevant connection again. They will be synchronized automatically according to the schedule or when you set to synchronize them on demand.

To delete a sync exception, complete the following steps:

1. Navigate to Setting > Identity & Directory > Connection.

2. On the Connection page, click Manage Sync Exception.

3. In the Manage Sync Exception window, enter a target ID or target type and click:

   UI option	Description
   Exception Type	The sync exceptions list is sorted according to the Exception Type.
   Target ID	The Sync exception ID such as user ID, group, ID, or organization name.
   Integration System ID	The base DN of the directory server set for the connection.
   Target Type	The Sync exception type, such as a user and group.
   Service Name	The connection name used to distinguish each connection.
   Last Updated	The last date when the sync exception was created.

4. Click the check box next to the target and click Delete.

5. In the Delete window, click OK.

Once an exception is deleted, the target is added to the list of sync targets for the relevant connection again, and will be synced automatically according to the schedule. For more information on running the connection immediately, see From the Sync Services list, click the check box for a connection and click Sync to synchronize data immediately. For more information, see Run connections.