View group details
Last updated March 27th, 2025
On this tab
After configuring the user or device groups, you can push profiles to them, and view the detailed information of the user accounts, enrolled devices, device locations, apps, and profiles associated with them.
To view a group’s details, go to Group and click its name in the list of groups.
Summary area
The summary area contains the information about the selected group, such as group and user’s platform and management types.
-
Modify — Change the group name.
-
Modify Setting — Modify the sync settings of the current directory group. In the Modify Sync Setting window, enter the following information:
-
Sync — Enable or disable sync services. Available options:
- Enable
- Disable
-
Sync Group Member — Select whether to sync all users or only the selected users of the group. Available options:
- Do not sync
- Sync all
- Sync selected only
-
Apply or Unassign Auto Profile/App — Select when to push a profile or app to a group member automatically. Available options:
- When adding a user, profiles and apps will be applied to the user.
- When deleting a user, profiles and apps will be unassigned from the user.
- When deleting a group, profiles and apps will be unassigned from the group.
-
Tab: User (for user or directory groups)
The User tab for user groups shows the information of the user accounts in the group.
- Detail — Move to the User Details page for the selected user. For more information on the User Details page, see View the user’s details.
The following function buttons are available:
| Function button | Description |
|---|---|
| Add | Add a user to the group from the user list. For more information, see Add users to user groups. |
| Send Email | Send templates or user notifications registered in Knox Manage to users through email. For more information, see Sending templates or user notifications to users using email. |
| Request Enrollment |
Send installation guides to the selected users through email and SMS. For more information, see Sending enrollment guides to users using email and SMS. To send enrollment guides to users using SMS, the mobile numbers of the users must be registered to their accounts. |
| Delete |
Delete the selected user from the group. You cannot delete users from the directory group. |
Tab: User (for device groups)
The User tab for device groups shows the information of the user’s devices and user accounts in the group.
- Detail — Move to the User Details page for the selected user. For more information on the User Details page, see Viewing the user details.
The following function buttons are available:
| Function button | Description |
|---|---|
| Send Email | Send templates or user notifications registered in Knox Manage to users through email. For more information, see [Sending templates or user notifications to users using email](../users/send-user-guides-templates-and-notifications/send-templates-or-user-notifications-to-users-using-email). |
| Request Enrollment |
Send installation guides to the selected users through email and SMS. For more information, see [Sending enrollment guides to users using email and SMS](../users/send-user-guides-templates-and-notifications/send-enrollment-guides-to-users-using-email-and-sms). To send enrollment guides to users using SMS, the mobile numbers of the users must be registered to their accounts. |
Tab: Device (for user or directory groups)
The Device tab for user groups shows the device status and information of the user’s devices in the group.
- Detail — Move to the Device Details page for the selected user’s device. For more information on the Device Details page, see View details of a device.
Tab: Device (for device groups)
The Device tab for user groups shows the device status and information of the user’s devices in the group.
- Detail — Move to the Device Details page for the selected user’s device. For more information on the Device Details page, see View details of a device.
The following function buttons are available:
| Function button | Description |
|---|---|
| Refresh | Update the list of devices. |
| Revert Column Settings | Restore the default visibility of all columns. |
| Add | Add a device from the device list to the group. For more information, see Adding devices to device groups. |
| Delete | Delete the selected device from the group. |
 |
Enable or disable a column in the device list by clicking this button > Column, and then selecting a column. |
Tab: Application
The Application tab shows the apps assigned to the group. The following function buttons are available:
| Function button | Description |
|---|---|
| Unassign | Unassign the app assigned to the group. |
| Modify Setting | Modify the settings for the selected app. For more information, see Modify applications. |
Profile
The Profile tab shows the profiles assigned to the group. The following function buttons are available:
| Function button | Description |
|---|---|
| Unassign | Unassign the profiles assigned to the group. |
Tab: Content
The Content tab shows the content assigned to the group.
- See Deploy Area — View the areas where the content is distributed. For more information, see Assign content and Distribute content.
| Function button | Description |
|---|---|
| Unassign | Unassign the content assigned to the group. |
Tab: Command History
The Profile tab shows the command histories of the group.
- Detail — Move to the Device Details page for the selected user’s device. For more information, see Viewing the device details.
Function buttons in the footer
You can perform specific functions to the group using the function buttons in the footer.
The following function buttons are available:
| Function button | Description |
|---|---|
| Back | Return to the group list. |
| Delete | Delete the selected group. |
| Sync | Sync the current directory group. |
| Assign | Assign apps, profiles, or content to the selected group. |
| Check Location | Select the device and view its location on the map. For more information, see Check the locations of devices in the group. |
| Push Profile | Apply the latest assigned profiles to the selected group. |
| Device Command | Select a device command and send it to the enrolled devices in the selected group. |
This document was updated for the Knox cloud services 25.04 UAT.
On this tab
After configuring the user or device groups, you can push profiles to them, and view the detailed information of the user accounts, enrolled devices, device locations, apps, and profiles associated with them.
To view a group’s details, go to Group and click its name in the list of groups.
Summary area
The summary area contains the information about the selected group, such as group and user’s platform and management types.
-
Modify — Change the group name.
-
Modify Setting — Modify the sync settings of the current directory group. In the Modify Sync Setting window, enter the following information:
-
Sync — Enable or disable sync services. Available options:
- Enable
- Disable
-
Sync Group Member — Select whether to sync all users or only the selected users of the group. Available options:
- Do not sync
- Sync all
- Sync selected only
-
Apply or Unassign Auto Profile/App — Select when to push a profile or app to a group member automatically. Available options:
- When adding a user, profiles and apps will be applied to the user.
- When deleting a user, profiles and apps will be unassigned from the user.
- When deleting a group, profiles and apps will be unassigned from the group.
-
Tab: User (for user or directory groups)
The User tab for user groups shows the information of the user accounts in the group.
- Detail — Move to the User Details page for the selected user. For more information on the User Details page, see View the user’s details.
The following function buttons are available:
| Function button | Description |
|---|---|
| Add | Add a user to the group from the user list. For more information, see Add users to user groups. |
| Send Email | Send templates or user notifications registered in Knox Manage to users through email. For more information, see Sending templates or user notifications to users using email. |
| Request Enrollment |
Send installation guides to the selected users through email and SMS. For more information, see Sending enrollment guides to users using email and SMS. To send enrollment guides to users using SMS, the mobile numbers of the users must be registered to their accounts. |
| Delete |
Delete the selected user from the group. You cannot delete users from the directory group. |
Tab: User (for device groups)
The User tab for device groups shows the information of the user’s devices and user accounts in the group.
- Detail — Move to the User Details page for the selected user. For more information on the User Details page, see Viewing the user details.
The following function buttons are available:
| Function button | Description |
|---|---|
| Send Email | Send templates or user notifications registered in Knox Manage to users through email. For more information, see [Sending templates or user notifications to users using email](../users/send-user-guides-templates-and-notifications/send-templates-or-user-notifications-to-users-using-email). |
| Request Enrollment |
Send installation guides to the selected users through email and SMS. For more information, see [Sending enrollment guides to users using email and SMS](../users/send-user-guides-templates-and-notifications/send-enrollment-guides-to-users-using-email-and-sms). To send enrollment guides to users using SMS, the mobile numbers of the users must be registered to their accounts. |
Tab: Device (for user or directory groups)
The Device tab for user groups shows the device status and information of the user’s devices in the group.
- Detail — Move to the Device Details page for the selected user’s device. For more information on the Device Details page, see View details of a device.
Tab: Device (for device groups)
The Device tab for user groups shows the device status and information of the user’s devices in the group.
- Detail — Move to the Device Details page for the selected user’s device. For more information on the Device Details page, see View details of a device.
The following function buttons are available:
| Function button | Description |
|---|---|
| Refresh | Update the list of devices. |
| Revert Column Settings | Restore the default visibility of all columns. |
| Add | Add a device from the device list to the group. For more information, see Adding devices to device groups. |
| Delete | Delete the selected device from the group. |
|
Enable or disable a column in the device list by clicking this button > Column, and then selecting a column. |
Tab: Application
The Application tab shows the apps assigned to the group. The following function buttons are available:
| Function button | Description |
|---|---|
| Unassign | Unassigns selected apps from the group. |
| Modify Setting | Opens the Modify Setting page, which lets you change app settings for selected apps. You can modify settings per-app, as well as use Bulk Configure Settings to update common settings across your app selection. |
| Export to CSV | Exports the group's app list as a CSV file. |
Profile
The Profile tab shows the profiles assigned to the group. The following function buttons are available:
| Function button | Description |
|---|---|
| Unassign | Unassign the profiles assigned to the group. |
Tab: Content
The Content tab shows the content assigned to the group.
- See Deploy Area — View the areas where the content is distributed. For more information, see Assign content and Distribute content.
| Function button | Description |
|---|---|
| Unassign | Unassign the content assigned to the group. |
Tab: Command History
The Profile tab shows the command histories of the group.
- Detail — Move to the Device Details page for the selected user’s device. For more information, see Viewing the device details.
Function buttons in the footer
You can perform specific functions to the group using the function buttons in the footer.
The following function buttons are available:
| Function button | Description |
|---|---|
| Back | Return to the group list. |
| Delete | Delete the selected group. |
| Sync | Sync the current directory group. |
| Assign | Assign apps, profiles, or content to the selected group. |
| Check Location | Select the device and view its location on the map. For more information, see Check the locations of devices in the group. |
| Push Profile | Apply the latest assigned profiles to the selected group. |
| Device Command | Select a device command and send it to the enrolled devices in the selected group. |
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