View the device list

Last updated January 15th, 2025

Navigate to Device on the navigation pane to view all devices registered with Knox Manage.

The page features a search field, function buttons, and a device list in tabular format – allowing you to lookup devices matching your query, and performing relevant functions. Function buttons that aren’t applicable to your selected devices are automatically hidden.

You can add additional columns (or remove the default ones), as well as filter and sort by column values to arrive at your own customized device list. Your customizations will be retained until you clear your browser’s cookies. At any point, you can return to default column settings by clicking Revert Column Settings.

For Wear OS devices that have an IMEI number comprised of only zeroes (such as sample devices placed in stores), the Device Name reflects the serial number instead of the IMEI to make it easier to identify the device.

No.	Name		Description
1	Search field		Search for devices by device name, IMEI / MEID, user name, and status. Click Advanced Search to filter devices by device platform & management type, enrollment type, security issue, MDM Profile Removed (iOS), and so on.
2	Function buttons	Refresh	Update the list of devices.
		Sync Google	For Chrome devices, sync and update Knox Manage with the device, organization, and policy information managed in the Google Admin console.
		Device Command	Send the device commands to the selected device on the device list. For more information, see Send device commands to devices.
		Check Location	Only devices that have the Device Location Collection policy applied can be checked. For more information, see Check the locations of the devices.
		Knox Remote Support	Remotely control the selected device with the Knox Remote Support Web Viewer on your web browser. For more information, see Knox Remote Support introduction.
		Manage Tag	Add or delete the tags of the selected devices in order to filter by specific information. Multiple tags can be also added to a device.
		Update License	Update the license of the selected devices on the device list.
		Unenroll	Unenroll the selected devices on the device list. For more information, see Unenroll devices.
		Delete	Delete the selected unenrolled devices from the device list.
		Deleted Devices	View a list of all deleted devices that can be searched or exported as a CSV file.
		Bulk Add Tags & Aliases	Add bulk device tags and aliases using a template.
		Export to Excel	Export and download the list of devices as an XLSX file. A dialog displays additional information that you can select for download: Include additional device information — Exports the following extra information: Assigned Group Assigned Profiles Email Last Location Device Nickname (Alias) Include additional application information — Exports the following extra information: Installed Apps Assigned Apps Not Installed Apps among Assigned Include additional security code — Exports the following sensitive administrative information: Exit kiosk Code Unenrollment Code Unlock Code
		Revert Column Settings	Resets the column settings to the default settings.
		3	Device list	View brief information for the enrolled devices on the list. You can add more columns by clicking > Columns, and then selecting the columns you want to add. Device information, such as the model, OS version, MAC address, Agent Version, Device Tag, and ICCID Information can be viewed in the added columns. Devices with Managed Google Play account issues are now shown in the Device List table with a security alert icon. IT admins can monitor the devices with issues and sync a new and issue-free Managed Google Play account to the device using the Device Command page.

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