View an application’s details
Last updated July 26th, 2023
View each app’s details by clicking an app name on the app list.
Summary area
The summary area contains the information about the selected app, such as its name, type, supported platform, and version. You can click Detail to view more information.
- For public apps, you can click Update to the Latest Version to update the app when its latest version is released on the digital distribution platform. Managed Google Play apps update automatically based on a schedule, so for them, this button updates the app on the Managed Google Play store, but the app on devices will update based on the schedule defined in the assignment.
- For internal apps, you can click See History to see its update history.
Device tab
The Device tab shows the list of devices that the app was assigned to. You can perform specific actions on the selected devices among the list.
The tabulated information includes a column called Install Status, which helps you determine why the app was not installed on the target device. Using this information, you can take corrective action, such as asking the device user to install the app. This table also includes information about when the app was last used on the device, as well as the serial number of the device.
The following actions are available:
| Button name | Description | Supported app sources |
|---|---|---|
| Refresh | Updates the list of devices. |
Internal Managed Google Play (public, private, web app) Public (iOS App Store) |
| Install | Installs the app directly to the selected devices. | Internal |
| Update |
Updates the internal app on the selected devices. To update, you must first upload a new app package. For more information, see Modify applications. |
Internal |
| Uninstall | Removes the app from the selected devices. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Export to CSV |
Export a list of devices where the app is installed as a CSV file. When exporting is complete, you can download the exported list. On the Knox Manage console, click |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
> Download > My Download, and then click Download next to the exported item.Assigned Group / Organization tab
The Assigned Group/Organization tab shows the list of groups and organizations that the app was assigned to. You can perform specific actions on the selected groups and organizations in this list.
The following actions are available:
| Action | Description | Supported app sources |
|---|---|---|
| Unassign | Removes the app assignment from the selected groups or organizations. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Modify Setting | Modifies the assignment settings applied to the selected group or organization. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Export to CSV | Downloads a CSV spreadsheet file that lists all the groups and organizations that the app is assigned to. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| See setting | Displays the settings for this app assignment. Clicking this button unrolls the settings. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| > Export | Exports the managed configuration of the Android app as a CONFIG file. Clicking this button opens a file dialog. Only available if the app's settings are unrolled. | Managed Google Play (public, private, web app) |
Assigned User tab (VPP app only)
Public apps from the Volume Purchase Program (VPP) only have the Assigned User tab. This tab shows the list of VPP users that the app was assigned to. You can perform specific actions on the selected users in the list.
The following actions are available:
| Action | Description |
|---|---|
| Unassign | Removes the app assignment from the selected users. |
Actions
You can perform actions with the following buttons below the tabs:
| Action | Description | Supported app type |
|---|---|---|
| Back | Returns to the app list. | All |
| Delete | Deletes the app from the app list. You can also set the app to be deleted from the devices in the assigned groups or organizations. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Modify | Modifies the basic information of the app. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Install | Install the app directly on the selected devices. You can select the devices to install the app to. | Internal |
| Assign | Assign the app to groups, organizations, or VPP users. | All |
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