Cross-profile application support

Knox Manage includes a cross-profile application support feature. This means that if the same application exists in both the personal as well as the Work profiles, these two versions of the application can connect and access each other’s data.

This process is split into two parts:

• On the Knox Manage console
• On the target device

On the Knox Manage console

To connect two versions of apps, complete the following steps:

1. Follow instructions in the Create a profile topic to create a new Android device configuration profile.

2. On the Set profile screen, navigate to Android Enterprise and then Application. Scroll to the Work and Personal Apps Connection Setting area.

3. In the Work and Personal Apps Connection Setting area, next to the Allowlisted apps label, click Add.

4. On the screen that opens, select the app for which you want to enable cross-profile application support.

5. Follow on-screen prompts to save your changes. Once you’ve completed this process, instruct your device users to connect the two versions of the app on their device.

On the target device

To connect two versions of apps, complete the following steps:

1. On the target device, open Device Settings.
2. In Settings, navigate to Special access > Connected personal and work apps.
3. On the Connected personal and work apps page, click the Connect apps button to turn it on.