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Add apps

Last updated May 8th, 2024

To assign an app to a device, group, or organization, you must first add them as a managed app to your tenant.

Android app support

For Android Enterprise devices, the app store in the Knox Manage agent opens the managed Google Play Store app, which shows all assigned and available Managed Google Play apps.

For Android Legacy devices, the app store in the Knox Manage agent shows all assigned internal apps available for installation, and will install them through the agent.

The following tables provide detailed compatibility information for each app source broken down by Android version and management mode, split between devices made by Samsung and other manufacturers:

Samsung device by platform and management mode Internal app Google Play app (legacy) Managed Google Play app
Android Legacy (7 or higher) All Manual installation Not supported
Android with Knox (7 or higher) All Manual installation Not supported
Android Enterprise, fully managed (7 or higher) All Not supported All
Android Enterprise, personally-owned device with a work profile (7 or higher)

Android 7 not supported

Android 8 and higher with Knox Platform for Enterprise Premium license

Not supported All
Android Enterprise, company-owned device with a work profile (11 or higher) All with Knox Platform for Enterprise Premium license Not supported All
Android Enterprise, fully managed device with a work profile (8 to 10)

Android 8 with Knox Platform for Enterprise Premium license

Android 9 and 10

Not supported All
Other Android device by platform and management mode Internal app Google Play app (legacy) Managed Google Play app
Android Legacy (7 or higher) Manual installation Manual installation Not supported
Android with Knox (7 or higher) Not supported Not supported Not supported
Android Enterprise, fully managed (7 or higher) All Not supported All
Android Enterprise, personally-owned device with a work profile (7 or higher) Not supported Not supported All
Android Enterprise, company-owned device with a work profile (11 or higher) Not supported Not supported All
Android Enterprise, fully managed device with a work profile (8 to 10) Android 9 and 10 Not supported All

Windows app support

Managed Windows apps are divided between internal and public sources. The Knox Manage agent on Windows has an Application Store page, which the device user can browse for all managed apps. When they select an app, it either installs from the agent, or takes them to the Microsoft Store, where they can install it like a normal app.

There are two Windows app types, each with different installation rules:

  • Public apps available through the Windows Store
  • Internal apps available through the Knox Manage agent

Device users can browse public apps on the Knox Manage agent, which redirects them to the Microsoft Store for download.

You can configure internal apps to either automatically install to the device, or be made available for download directly from the Knox Manage agent. Knox Manage supports two Windows installer technologies for internal apps.

App technology App file format
Universal Windows Platform (UWP) APPX, APPXBUNDLE, MSIX, MSIXBUNDLE
Windows Installer (MSI) MSI

ChromeOS app support

Managed ChromeOS apps are divided between three app sources, each with different methods for adding them.

Adding a managed ChromeOS app to the Knox Manage console doesn’t add it to the Google Admin console.

Source Method
Managed Google Play Add an app through an iframe of the Google Play console on the Knox Manage console, the same way you add managed apps in Android. Even though both Android and ChromeOS use the same app store, you can’t create one app configuration and assign it to both types of devices — you’ll need to manage a separate app configuration for each.
ID Add an app or a Chrome browser extension by entering a valid identifier from Google Play or the Chrome Web store. To obtain an identifier, see Get Chrome app or extension IDs.
URL Add an app by entering its URL.

macOS app support

You can add, assign, and manage internal macOS apps as PKG files on the Knox Manage console. Internal macOS apps can be set to automatically install on Macs, and you can send device commands to install, update, or uninstall them.

For instructions on how to add an internal app, see Add internal Android, iOS, and macOS apps.

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