Basic message templates
Last updated December 6th, 2023
The basic message templates are as follows:
| Template type | Message type | Template name |
|---|---|---|
| Agent Installation | Email_Agent Installation | |
| Administrator Authentication | Email_Admin OTP | |
| Administrator Account Information | Email_Admin ID | |
| Administrator Temporary Password | Email_Admin Temporary Password | |
| User Temporary Password | Email_User Password Reset | |
| Apple VPP | Email_Apple VPP Invite: The email template for inviting VPP users | |
| Email_Apple VPP Redeem: The email template for installing purchased VPP applications through redeemable codes | ||
| SMS | Agent Installation |
|
| Administrator Authentication | Admin OTP SMS | |
| Administrator Temporary Password | Admin Temporary Password |
The language in which the predefined emails and SMS are sent depends on the country code defined in the Basic configuration setting in the Knox Manage console. You can send the invitations in Korean, English, French, German, Italian, Portuguese, Spanish, and Polish for the respective country codes. For all other country codes, the default language is English.
Additionally, the subject and content language of invitations listed at History > Email & SMS History is also based on the country code set in the Knox Manage console.
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