View the API client log

Last updated August 25th, 2025

Navigate to Advanced > EMM API > API Client Log to view all the API client log information on the API Client Log page.

You can search for a log using an API name or the log’s date and time. To view the API client log’s error details, click a specific API client log on the list. The error details are displayed at the bottom of the page.

You can also check the API client log’s error details on downloaded CSV files. To download a log as a CSV file, click Export to CSV, then click Download next to the log that you want to download.

The following is a sample of error details from the API client log list:

Parameters:deviceId=&Result:{"resultValue":null,"resultCode":"-102","resultMessage":"deviceId - Null or Empty string"}

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