Blinking reminder

Last updated July 17th, 2025

When an overdue payment notification isn’t sufficient, you can send a blinking payment reminder to the device as an escalated warning.

To update this policy for select devices, see Start and stop blinking reminder.

To set your blink reminder settings:

  1. Navigate to the Policies page.

  2. Under MESSAGING, click BLINKING REMINDER.

    Configuring blinking reminder messages.

  3. Set the blink message Period in either seconds, minutes, or hours.

  4. Enter a Message. You can:

    • Specify why the blink reminder is sent to the user.
    • List a phone number or email address users can contact to stop the reminder messages.
    • Enter a properly formatted URL (https://www…). When the user taps the URL hyperlink, the web page opens in the device’s browser. This can help make device payment queries as seamless as possible.
  5. Enter your Contact information. You must provide either a Phone number or E-mail address.

  6. (Optional) Set limits for when the blinking reminder can be shown to users.

    • You can define set hours every day during which update reminders won’t be shown.
    • Select Do not show during the selected time period to set a specific time period during which update reminders won’t be shown.

    Set limits for when the blink reminder can be shown to users.

  7. Click SAVE.

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