Wipe devices

The device wipe feature can be used to wipe the contents of a device. To use this feature, the Wipe devices permission is required.

To wipe devices:

1. On the Devices page, select one or more devices.

2. Click ACTIONS > Manage device > Wipe device(s).

   

3. In the Wipe device(s) popup, click WIPE.

Wipe devices in bulk

To wipe multiple devices at once:

1. Go to BULK ACTIONS page from the side navigation.

2. Click the Download CSV template link from the top portion of the screen.

   For more information on how to create a properly-formatted CSV file for bulk device acceptance, click Instructions for all bulk actions at the bottom of the screen.

3. Click WIPE DEVICE(S) under DEVICE MANAGEMENT.

   

4. Upload the CSV file that contains the device IDs.

5. Click CONFIRM.