View device log
Last updated January 10th, 2024
The Knox Guard device log automatically refreshes as changes or updates are made to a selected device. To view the device log, you can:
- Click a DEVICE ID link on Devices page to open the DEVICE DETAILS panel, then click VIEW DEVICE LOG.
- Select a device and click ACTIONS > View device log.
The Knox Guard device log displays the following information:
- ACTION — Lists the device’s enrollment activity, notifications and blinking reminders, device lock or unlock operations, and subscription payments.
- DEVICE STATUS — The device’s status. For more information, see Knox Guard status flow.
- DETAILS — Describes each listed action.
- MODIFIED — Lists each action’s occurrence time to provide a chronology of enrollment, payment, and service activities.
Click EXPORT TO CSV to download the device log as a CSV file. Click OK to close the device log and return to the DEVICE DETAILS screen.
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