View device log

Last updated January 10th, 2024

The Knox Guard device log automatically refreshes as changes or updates are made to a selected device. To view the device log, you can:

  • Click a DEVICE ID link on Devices page to open the DEVICE DETAILS panel, then click VIEW DEVICE LOG.
  • Select a device and click ACTIONS > View device log.

Device log.

The Knox Guard device log displays the following information:

  • ACTION — Lists the device’s enrollment activity, notifications and blinking reminders, device lock or unlock operations, and subscription payments.
  • DEVICE STATUS — The device’s status. For more information, see Knox Guard status flow.
  • DETAILS — Describes each listed action.
  • MODIFIED — Lists each action’s occurrence time to provide a chronology of enrollment, payment, and service activities.

Click EXPORT TO CSV to download the device log as a CSV file. Click OK to close the device log and return to the DEVICE DETAILS screen.

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