Upload devices
Last updated August 5th, 2025
You can upload one or more devices to Knox Guard by entering their IMEIs or serial numbers into a standardized template. The maximum number of devices you can upload in one action is 10,000.
To download the standard template CSV, click BULK ACTIONS > Download CSV template. For information on how to create a properly formatted CSV file, click Instructions for all bulk actions from the bottom left-hand side of the Bulk actions screen.
To upload devices:
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Navigate to the Upload devices screen. This can be done in two ways:
- In the bottom of the left navigation pane, click BULK ACTIONS > UPLOAD DEVICES.
- On the Devices page, click ACTIONS > Manage device > Upload devices.
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Select the CSV, XLS, or XLSX file containing the device IDs.
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(Optional) Select Automatically accept all devices, Automatically lock all devices, Block ADB command and developer mode, or Unblock AE provisioning to apply these settings to the devices upon upload.
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(Optional) Configure your Enrollment management, Offline device lock, and Firmware update control policy settings for the devices.
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Click CONFIRM to upload the devices.
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