Enable and disable auto-lock

When auto-lock is enabled, Knox Guard enrolled devices automatically lock as soon as they connect to a network. This feature can help prevent theft or misuse of devices in transit.

Enable auto-lock

To enable auto-lock for select devices:

1. On the Devices page, select one or more devices.

2. Click ACTIONS > Manage policy > Enable auto-lock.

   

3. Review the Enable auto-lock pop-up and click ENABLE.

Auto-lock enables on the devices.

Disable auto-lock

To disable auto-lock for select devices:

1. On the Devices page, select one or more devices.

2. Click ACTIONS > Manage policy > Disable auto-lock.

   

3. Review the Disable auto-lock pop-up and click DISABLE.

Auto-lock disables on the devices.

Enable or disable auto-lock in bulk

You can select devices in bulk by entering their IMEIs or serial numbers into a standardized template. The maximum number of devices you can select in one action is 10,000.

To enable or disable auto-lock for devices in bulk:

1. Click BULK ACTIONS in the bottom of the left navigation pane.

2. To download a standard template, click Download CSV template.

   For information on how to create a properly formatted CSV file, click Instructions for all bulk actions from the bottom left-hand side of the Bulk actions screen.

3. In the ADVANCED CONTROLS section of the Bulk actions screen, select one of the following and upload your CSV file containing the device IDs.

   • ENABLE AUTO-LOCK
   • DISABLE AUTO-LOCK

4. Click CONFIRM.

Auto-lock is now enabled or disabled for the devices.