Enable and disable app installation

The Application installation policy allows you to upload custom apps to install on your devices. Using the Enable and disable app installation device action, you can enable or disable app installation for individual devices. You can only manage apps uploaded using the Application installation policy.

If you have a regular Knox Guard license, you can install a single app using this policy. With a Knox Guard Advanced license, you can install up to five apps.

To manage the tenant-wide policy, see Application installation.

Enable app installation

App installation can be enabled for select devices, even if it’s disabled tenant-wide. You must set the Application installation policy to use this feature. The app installation device action isn’t available if you haven’t set the Application installation policy, or if it’s already enabled for a device you selected.

To enable app installation for select devices:

1. On the Devices page, select one or more devices.

2. Click ACTIONS > Manage policy > Enable app installation.

3. Review the app details and click CONFIRM.

   

Disable app installation

You can disable app installation for select devices, even if it’s enabled tenant-wide. You must set the Application installation policy to use this feature. The app installation device action isn’t available if you haven’t set the Application installation policy, or if it’s already disabled for a device you selected.

To disable app installation for select devices:

1. On the Devices page, select one or more devices.

2. Click ACTIONS > Manage policy > Disable app installation.

3. Review the app details and click CONFIRM.

   

Enable or disable app installation in bulk

You can select devices in bulk by entering their IMEIs or serial numbers into a standardized template. The maximum number of devices you can select in one action is 10,000.

To enable or disable app installation for devices in bulk:

1. Click BULK ACTIONS in the bottom of the left navigation pane.

2. To download a standard template, click Download CSV template.

   For information on how to create a properly formatted CSV file, click Instructions for all bulk actions from the bottom left-hand side of the Bulk actions screen.

3. In the ADVANCED CONTROLS section of the Bulk actions screen, select one of the following and upload your CSV file containing the device IDs.

   • ENABLE APP INSTALLATION
   • DISABLE APP INSTALLATION

4. Review the app details and click CONFIRM.