Enable and disable app installation

The existing Application installation policy allows the app installation tenant wide. This means that the apps are installed on all the devices under this policy. With this Enable and disable app installation policy, you have granular control to enable or disable app installation per device. You can do this for a group of devices in bulk, or for a selected device.

Enable app installation

App installation can be enabled for selected devices, even if it has been disabled tenant-wide.

To enable app installation for a few selected devices:

1. Select one or more devices on the Devices page.

   

2. Select the ACTIONS drop-down menu on the Devices page and select Manage policy > Enable app installation. You must set the Application installation policy to use this feature. If not set, the menu will be disabled. The menu is also disabled if the policy has already been enabled for one of the selected devices.

3. Verify the app details in the Enable app installation window and click CONFIRM. If you have a regular license, you can install a single app, and if you have an Advanced license, you can install up to five apps.

4. App installation is enabled for selected devices and a notification is shown.

Enable app installation in bulk

A standardized CSV template is available to select devices in bulk using their IMEIs. The maximum number of devices that can be selected in one CSV bulk upload is 10,000.

To enable app installation for multiple devices in bulk:

1. Go to the Bulk Actions page.

2. Select the Download CSV template link from the top portion of the window.

   For more information on how to create a properly formatted CSV file for bulk device acceptance, select Instructions for all bulk actions from the bottom left-hand side of the Bulk actions page.

3. Select the ENABLE APP INSTALLATION from the Bulk actions page and enter the properly formatted CSV file on the Enable app installation window.

   

4. Verify the app details in the Enable app installation window and click CONFIRM. If you have a regular license, you can install 1 app and if you have an Advanced license, you can install up to 5 apps.

5. App installation is enabled and a notification is shown. Activation of policies might take some time based on the device’s network.

Disable app installation

App installation can be disabled for selected devices even if it has been enabled tenant-wide.

To disable app installation for a few selected devices:

1. Select one or more devices on the Devices page.

   

2. Select the ACTIONS drop-down menu on the Devices page and select Manage policy > Disable app installation. You must set the Application installation policy to use this feature. If not set, the menu will be disabled. The menu is also disabled if the policy has already been disabled for one of the selected devices.

3. Verify the app details in the Disable app installation window and click CONFIRM. If you have a regular license, you can install a single app, and if you have an Advanced license, you can install up to five apps.

4. App installation is disabled for selected devices and a notification is shown.

Disable app installation in bulk

A standardized CSV template is available to select devices in bulk using their IMEIs. The maximum number of devices that can be selected in one CSV bulk upload is 10,000.

To disable app installation for multiple devices in bulk:

1. Go to the Bulk Actions page.

2. Select the Download CSV template link from the top portion of the window.

   For more information on how to create a properly formatted CSV file for bulk device acceptance, select Instructions for all bulk actions from the bottom left-hand side of the Bulk actions page.

3. Select the DISABLE APP INSTALLATION from the Bulk actions page and enter the properly formatted CSV file on the Disable app installation window.

   

4. Verify the app details in the Disable app installation window and click CONFIRM. If you have a regular license, you can install 1 app and if you have an Advanced license, you can install up to 5 apps.

5. App installation is disabled and a notification is shown. Activation of policies might take some time based on the device’s network.