Manage devices

Like Knox E-FOTA, Knox E-FOTA On-Premises lets you manage devices directly from the console.

To view the device list:

1. Sign in to the Knox E-FOTA On-Premises console. Ensure you’re in the correct workspace by verifying the workspace name in the upper-right corner of the console.
2. Go to Devices.

A device list opens with the following information:

• Device — The IMEI/MEID or serial number of the device.
• Enrollment — The enrollment status of the device, which can be one of the following:
  • Enrollment Pending
  • Enrolled
  • Unenrollment Pending
  • Not Enrolled
• Model — The device’s model.
• Sales Code — The country-specific code (CSC) of the device.
• Firmware Version — The firmware version currently running on the device. Hover over the version to display the full name.
• Tags — Any tags assigned to this device.
• Campaign — The Knox E-FOTA On-Premises campaign the device is currently assigned to. Hover over the campaign name to display the full name.
• Update Status — The download and installation status of the new firmware.
• OS version — The Android OS version currently running on the device.
• Source — The method through which the device was uploaded to Knox E-FOTA On-Premises.

Perform device actions

Click the Actions dropdown to perform the following actions:

• Enroll devices — Enroll the selected devices to Knox E-FOTA On-Premises.
• Manage device tags — Add and remove tags for this device.
• Assign campaign — Assign the selected devices to a campaign.
• Unassign campaign — Unassign the selected devices from their campaigns.
• Unenroll devices — Unenroll devices from Knox E-FOTA firmware management. These devices now receive B2C FOTA updates, and no longer consume a license seat.
• Delete devices — Delete the selected devices from Knox E-FOTA On-Premises.
• Download devices as csv — Exports a list of devices in CSV format for external analysis or record-keeping.
• View device log — View device event logs for status updates and errors.
• View the device deletion log — Displays logs related to deleted devices, including timestamps and reasons for deletion.