Prerequisites for connecting to Workspace ONE

This section describes prerequisite steps you need to perform before you can start connecting to Workspace ONE.

To connect to Workspace ONE, you need:

• A Workspace ONE account
• A REST API key in Workspace ONE

Create a REST API key in Workspace ONE

If you use Workspace ONE as your EMM, you must enable REST API access and create an API key for Knox E-FOTA. You will then use the generated API key to connect to Workspace ONE through the Knox E-FOTA console.

To create a REST API key

1. Sign in to the Workspace ONE console.

2. Go to Groups & Settings > All Settings > System > Advanced > API > Rest API.

3. Go to the General tab.

4. Beside Enable API Access, click Enabled.

5. Click Add. A REST API key is generated.

   

6. Copy the generated REST API key to a file and save it. You can use this key with Knox E-FOTA.

7. Under Service, enter a unique name for the API key. Example: AirWatchAPI.

8. Under Account Type, select Admin.

9. Under Description, describe the purpose of the API key. Example: AirWatchAPI for Knox E-FOTA.

10. Click Save.

Generate client ID and client secret

If you’d like to authenticate using OAuth authentication, you must have a client ID and client secret as well. To generate your Client ID and Client secret:

1. Sign in to the Workspace ONE console.
2. Click Groups & Settings > Configurations.
3. Enter OAuth in the Enter a name or category field.
4. Select OAuth Client Management > Add.
5. Enter the Name, Description, Organization Group, and Role.
6. Toggle the Status switch to Enabled.
7. Click Save.