Add device groups from Workspace ONE

This procedure describes how to connect to your Workspace ONE account and select the device groups you want to sync with Knox E-FOTA.

This procedure assumes that you have the prerequisites needed to connect to Workspace ONE.

To add device groups from Workspace ONE:

1. Sign in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.

2. Go to EMM groups and then click Connect EMM.

   

3. Select Workspace ONE.

4. Enter your credentials. You can authenticate in two ways:

   • For Basic authentication, enter the following:

     • Username — Username of your Workspace ONE account.
     • Password — Password of your Workspace ONE account.
     • URL — Your Workspace One URL followed by /API/MDM.
     • API Key — REST API key created using the Workspace ONE console. For information on how to create this key, see Create a REST API key on Workspace ONE.

   • For OAuth, enter the following:

     • Client ID — The client ID generated in your Workspace ONE console.
     • Client secret — The client secret generated in your Workspace ONE console.
     • URL — Your Workspace One URL followed by /API/MDM.
     • API Key — REST API key created using the Workspace ONE console. For information on how to create this key, see Create a REST API key on Workspace ONE.
     • Region-specific Token URL — The token URL specific to your region on Workspace ONE. See how to find your region-specific token URL.

5. Click Connect. The device groups from Workspace ONE are loaded.

6. Select the device groups you want to sync to Knox E-FOTA. Only Samsung devices are shown in the device groups.

   

7. Click Add E-FOTA Groups.

   The device groups are added to Knox E-FOTA and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

   • You can’t modify device group information on Knox E-FOTA. This is only possible through your EMM’s console. Every 24 hours, device group information is synced from your EMM to Knox E-FOTA. You can also do a manual sync by clicking Sync now at the top-right corner of the EMM groups tab.

     

   • The Last synced on time updates when you sync changes from a group using Manage EMM groups, Sync now, or Periodic Auto Sync.