Add device groups from Knox Manage

This procedure describes how to connect to your Knox Manage account and select the device groups you want to sync with Knox E-FOTA.

This procedure assumes that you have the prerequisites needed to connect to .

Supported group types

You can sync the following types of groups from Knox Manage:

• Device groups
• User groups
• AD/LDAP
• Organization

Add device groups from Knox Manage

To add device groups from Knox Manage:

1. Sign in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.

2. Go to EMM groups and then click Connect EMM.

   

3. Select Knox Manage.

4. Enter your credentials:

   • Client ID — For information on how to create a client ID, see Create a client ID in Knox Manage. Note that your client ID is not your Knox Manage username.

   • Password — The password that corresponds to your client ID.

   • URL — Full URL of your Knox Manage admin portal.

   • Tenant ID — Name of your Knox Manage company account. It occurs after @ in your Knox Manage username.

   

5. Click Connect. The device groups from Knox Manage are loaded.

6. Select the device groups you want to sync to Knox E-FOTA. Only Samsung devices are shown in the device groups.

   

7. Click Add E-FOTA Groups. The device groups are added to Knox E-FOTA and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

   You cannot modify device group information on Knox E-FOTA. This is only possible through your EMM’s console. Every 24 hours, device group information is synced from your EMM to Knox E-FOTA. You can also do a manual sync by clicking Sync now at the top-right corner of the EMM groups tab.