How to prevent Knox Configure client app from copying to new device during data transfer

Environment

• Knox Configure
• Samsung Cloud

Overview

When using Samsung Switch to transfer data from a device that’s enrolled in Knox Configure to a new device, you may want to prevent the Knox Configure client app from being copied to the new device.

How to use Samsung Cloud to prevent the Knox Configure client app from being transferred to a new device

Samsung Switch includes the Knox Configure client in data backups and transfers between devices. Instead, you can use Samsung Cloud to sync your call logs, messages, apps, and other device data to a new device without copying the Knox Configure client.

To transfer your device data using Samsung Cloud:

1. On the old device, go to Settings > Accounts and backup > Samsung Cloud > Back up data.
2. Sign in to your Samsung Account.
3. Select which items you’d like to back up to Samsung Cloud then tap Back up now.

Additional information

For an overview of Samsung Cloud and its features, visit the Samsung Cloud support page.