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Connectivity

Last updated October 7th, 2025

These settings allow you to configure and restrict the device’s connectivity features.

The following settings are available:

Wi-Fi

Under WI-FI, configure the following settings:

  • Disable WiFi — Prevents device users and third-party apps to turn on Wi-Fi.

  • Default Wi-Fi settings — Set the current device Wi-Fi configuration as the default or leave the Wi-Fi On or Off. Select Prevent users from changing the Wi-Fi on/off settings to prohibit users from turning Wi-Fi on or off.

  • Network (optional) — Enter the SSID name and Password for the default Wi-Fi network.

  • Advanced Wi-Fi settings (Dynamic edition only) —

    • Enter an SSID Name and select the Security setting for this network.
    • If applicable, enter a Password.
    • If necessary, a device can connect to a specified network with Proxy (optional) credentials delivered by Knox Configure using a proxy to communicate externally.
    • Select whether you want to have a Randomized MAC address or Phone MAC address for the MAC address type. Phone MAC address makes devices ready to use when company WLAN uses MAC filtering. Default setting is Keep current settings. This feature is available on devices with Android-10 or higher.
    • Click Disable Wi-Fi network blocking — Select this option to disable Wi-Fi network blocking for the defined SSID configuration. Samsung devices have Wi-Fi network blocking enabled by default, and disabling Wi-Fi network blocking may reduce AP connection and battery consumption issues for the specified SSID Wi-Fi configuration. This setting is available on Knox 3.5 and above supported devices, and XCover Pro devices running Knox version 3.4.1 and above.
    • Click ADD ANOTHER to set up multiple Wi-Fi profiles.

  • ADVANCED WI-FI — Enable to configure the following settings. Each Advanced Wi-Fi setting has an Allow user to change setting option to either Allow device user changes, Do not allow user changes or Do not allow and hide setting from user. These options can be set independently of each other and are persistent across subsequent logins.

    • Switch to mobile data allows the device to use mobile data whenever the current Wi-Fi network is identified as slow or unstable.
    • Allow individual apps to switch allows the device to switch apps to mobile data when a Wi-Fi connection cannot be established.
    • Turn on Wi-Fi automatically allows the device to enable Wi-Fi in locations where Wi-Fi has been used frequently.
    • Detect suspicious networks allows the device to receive notifications when suspicious activity is detected on the Wi-Fi network.
    • Wi-Fi power saving mode reduces battery consumption by analyzing Wi-Fi traffic patterns.
    • Hotspot 2.0 allows the device to connect to Hotspot 2.0-supported access points without requiring a password.
    • Disable proxy settings
    • Hide QR code

Bluetooth

  • Select Disable Bluetooth to disable this function on the device entirely as well as disable the device’s capability to search, connect and share data with other Bluetooth-enabled devices.

    • Default Bluetooth settings — If you didn’t select Disable Bluetooth, you can set the current Bluetooth setting as the default or turn Bluetooth On or Off.

  • Select Disable Bluetooth discoverable mode to prevent the device from being found by Bluetooth devices in the vicinity.

Mobile data

  • Turn on mobile data — Turn mobile data ON, OFF, or keep the current setting on the device.

  • Default Data roaming settings — This setting permits admins to enable/disable device users from accessing and using carrier data when roaming. Turn default data roaming either On, Off, or Keep current settings (default setting). Selecting On and using mobile data when roaming could result in additional charges.

Airplane mode

  • Select Disable Airplane mode to prevent the device from entering airplane or flight mode entirely. Device users and third party apps will not be able to turn on Airplane/Flight mode if this is enabled.

  • Default Airplane mode settings — If Disable Airplane mode is not selected, set the current Bluetooth setting as the default or turn Bluetooth On or Off.

Location

  • Disable Location — Select to prevent location data from being reported by the device entirely. Device users and third-party applications cannot turn on Location if this is selected.

  • Default location settings — If Disable Location is not selected, set location On, Off, or keeps the current location setting on the device as the default.

  • Prevent the user from changing location settings — Select to prohibit users from changing location settings.

  • Disable Mock location — Select to disable mock location application in the device’s Developer options.

APN management

An Access Point Name (APN) is the gateway between a carrier providing 2G, 3G, or 4G mobile network service and the mobile device. Devices must be configured with the correct APN information to establish data connectivity. Only a single APN resource is available at one time, though an identical APN configuration with the same parameters can be defined.

To add a new APN, click ADD APN and fill in the following details:

  • Set as preferred APN — Select this option to make this APN the preferred Access Point resource supporting your device. This option is disabled by default.

  • Name

  • APN (Access Point Name)

  • MCC (Mobile Country Code)

  • MNC (Mobile Network Code)

  • Authentication type

    • None — No user credential validation exchanges are attempted.

    • PAP — The Password Authentication Protocol (PAP) uses a static username and password for authentication purposes.

    • CHAP — The Challenge Authentication Protocol (CHAP) creates a unique “challenge phrase” for each authentication attempt instead of using a standard username or password.

    • PAP or CHAP

  • APN Type

    • Default

    • MMS

    • SUPL

    • DUN

    • HIPRI

  • APN Protocol — Select whether the device should use an IPv4, IPv6 formatted network or both as a protocol.

  • APN roaming Protocol — Select whether the device should use an IPv4, IPv6 formatted network or both as a roaming protocol.

  • Mobile virtual network operator type — Select the appropriate Mobile virtual network operator type (MVNO), which allows an APN configuration to be restricted when using particular MVNOs or subscriber accounts. Without the MVNO setting, custom defined APN configurations are selected according to MCC and MNC only, which specifies the mobile network a device subscribes to but not the particular retailer, reseller, or account on a network. Drop-down MVNO menu options include None, SPN (Service Provider Name), IMSI (International Mobile Subscriber Identity), or GID (Group Identifier Level 1). When a value other than None is selected, a MVNO value is also required.

  • Mobile virtual network operator value — If you select SPN, IMSI, or GID, enter the MVNO value here. The MVNO value is not required if the MVNO type is set to None.

NFC

  • Default NFC settings — Set the current NFC setting as the default or turn NFC On or Off by default.

USB

  • Set default USB connection type — Set the connection type when the device user connects the device to a computer via USB:

    • Keep current settings
    • Default
    • MTP — Allows the user to copy files between the device and a computer.
    • PTP — Picture Transfer Protocol, the computer treats the device as a camera. Allows photo editing programs and other software apps to access photos on the device.
    • MIDI — Musical Instrument Digital Interface, a connection type used by electronic musical instruments and computers to communicate with each other.
    • CHARGING — Allows the device to charge, but not transmit data.

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