Set scan trigger

The camera scan trigger is a hardware key that, when pressed, launches the scanner from a business app. On rugged Samsung devices, the default scan trigger is the XCover key on the left side of the device.

Admin mode

1. Next to the Profiles label on the home screen, tap the three dots to expand the more options menu.

2. Select Camera scan triggers.

   

3. Ensure Hardware key is turned on.

   

4. Tap either XCover key, Top key, or Side key double press to select the camera scan trigger. The available trigger options may vary based on the device you’re using.

   To use Side key double press on supported devices, press the side key (formerly known as the Power or Bixby key) twice.

5. If you want to be able to launch the scanner from your keyboard, go to your device settings and set the Samsung Keyboard as default.

6. If you want to launch the scanner using a persistent button that stays on-screen, turn on Floating action button. By default, this button is turned off. Once enabled, you can hold and drag the button on the screen to move it, and it remains in the last place you moved it. To remove the icon, drag it to the “Hide” area at the top of the screen. It can be re-enabled in the Knox Capture app.

Managed mode

1. From the home screen, ensure the Hardware key setting toggle is in the On position.

   

2. Tap either XCover key, Top key, or Side key double press to select the camera scan trigger. The available trigger options may vary based on the device you’re using.

   To use Side key double press on supported devices, press the side key (formerly known as the Power or Bixby key) twice.

3. If you want to be able to launch the scanner from your keyboard, go to your device settings and set the Samsung Keyboard as default.