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Step 2 — Add devices

Last updated June 26th, 2024

Next, add some devices to the portal. Most Knox services offer the convenience of device-based enrollment, but you typically need to register a device’s information before it can be enrolled. Each service supports several methods of adding devices, but in general:

  • You’ll need device information — for example, a list of IMWhEIs — from your device reseller.
  • Depending on the supported enrollment methods for each service, you can add device information from the console or use the Knox Deployment app to add and enroll individual devices.

You’ll need to add devices through individual Knox services, but you can search for any device you’ve added to a service using the global device search. You can also find a device using the common device list, which consolidates device information from all Knox services. For more details, see View and manage devices.

The following table lists the enrollment methods that each service supports, along with additional resources that provide more details.

Knox service Supported enrollment methods Additional information
Knox Mobile Enrollment

Reseller upload

Knox Deployment App

Knox Mobile Enrollment documentation:

Register resellers

Use the Knox Deployment App

Knox Manage (original and new consoles) Devices don't need to be added in advance

Knox Manage supports most device enrollment methods and technologies.

For more information and some examples of the common enrollment flows, see:

Knox E-FOTA

Reseller upload

Bulk upload through CSV

EMM sync

Add devices in the Knox E-FOTA documentation
Knox Asset Intelligence

Reseller upload

Bulk upload through CSV

Add devices in the Knox Asset Intelligence documentation

Knox Configure

Reseller upload

Knox Deployment App

Get started in the Knox Configure documentation
Knox Guard

Reseller upload

Bulk upload through CSV

Knox Deployment App

Upload devices in the Knox Guard documentation
Samsung Care+ for Business Reseller upload Approve devices in the Samsung Care+ for Business documentation

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