Step 2 — Add devices
Last updated June 26th, 2024
Next, add some devices to the portal. Most Knox services offer the convenience of device-based enrollment, but you typically need to register a device’s information before it can be enrolled. Each service supports several methods of adding devices, but in general:
- You’ll need device information — for example, a list of IMEIs — from your device reseller.
- Depending on the supported enrollment methods for each service, you can add device information from the console or use the Knox Deployment app to add and enroll individual devices.
You’ll need to add devices through individual Knox services, but you can search for any device you’ve added to a service using the global device search. You can also find a device using the common device list, which consolidates device information from all Knox services. For more details, see View and manage devices.
The following table lists the enrollment methods that each service supports, along with additional resources that provide more details.
Knox service | Supported enrollment methods | Additional information |
---|---|---|
Knox Mobile Enrollment |
Reseller upload Knox Deployment App |
Knox Mobile Enrollment documentation: |
Knox Manage (original and new consoles) | Devices don't need to be added in advance |
Knox Manage supports most device enrollment methods and technologies. For more information and some examples of the common enrollment flows, see:
|
Knox E-FOTA |
Reseller upload Bulk upload through CSV EMM sync |
Add devices in the Knox E-FOTA documentation |
Knox Asset Intelligence |
Reseller upload Bulk upload through CSV |
Add devices in the Knox Asset Intelligence documentation |
Knox Configure |
Reseller upload Knox Deployment App |
Get started in the Knox Configure documentation |
Knox Guard |
Reseller upload Bulk upload through CSV Knox Deployment App |
Upload devices in the Knox Guard documentation |
Samsung Care+ for Business | Reseller upload | Approve devices in the Samsung Care+ for Business documentation |
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