Glossary: G-M
Last updated March 13th, 2026
G
Galaxy Healthcare Edition
A special edition bundle of Samsung Galaxy A15 devices available for US customers, including a two-year Knox E-FOTA license, a two-year Knox Configure Dynamic Edition license, and security maintenance for three years. This bundle is tailored to meet the specific needs of healthcare organizations.
Applies to: All services
Related terms: Enterprise Edition, Verizon Enterprise Edition
H
Hardened security architecture
An enhanced security architecture integrated into the hardware of specific Samsung devices, including the Samsung Galaxy A17 LTE, Galaxy S26, and all subsequent releases. These devices also support Knox Guard Hardened Security mode for advanced protection.
Applies to: Knox Guard
I
Identity provider (IdP)
An identity provider (IdP) is a trusted authentication system that manages and verifies user identities. It acts as the central authority that grants access to multiple services with a single set of credentials, streamlining sign-in processes while reducing IT administrative overhead.
Applies to: All services, Knox Authentication Manager
Also known as: IdP
In-house app
A company’s internally developed app distributed to users through Knox Manage, which enables secure deployment and management of proprietary business tools across company devices.
Applies to: Knox Manage
Invite
The process of adding new admins to the Knox Admin Portal by granting them defined management privileges. This enables delegated control over devices, settings, and policies through a secure workflow.
Applies to: All services
Related terms: Admin
K
Kiosk mode
The state a device enters when an admin deploys a kiosk, restricting non-essential functionality and limiting the device to the intended use case and allowed apps.
Applies to: Knox Manage
Related terms: Staging user
Knox Configure Accessory (Staggered)
A specialized licensing option that lets admins deploy a one-time configuration of specific apps and settings to NFC accessories.
Applies to: Knox Configure
Related terms: Accessory ID, Accessory profile, Dynamic edition, Setup Edition
Knox company account
A company’s Knox account that provides secure access to the Samsung Knox ecosystem, ensuring enterprise-grade security for your corporate data and users. It enables centralized management of Knox licenses, devices, profiles, campaigns, and subscribed services.
Applies to: All services
Related terms: Tenant, Super admin
Also known as: Company account
Knox Customer ID
A unique identifier assigned to Knox accounts on the Knox Admin Portal. Partners, such as MSPs and authorized resellers, use this ID to manage accounts and upload devices for admins.
Applies to: All services, Samsung Care+ for Business
Related terms: Knox Reseller ID
Knox Reseller ID
A unique identifier assigned to a trusted Samsung device reseller on the Knox Reseller Portal. Admins enter this ID on the Knox Admin Portal to register the reseller, allowing them to upload and provision devices on the admin’s behalf.
Applies to: Knox Mobile Enrollment, Knox E-FOTA, Knox Asset Intelligence, Knox Configure, Samsung Care+ for Business
Related terms: Knox Customer ID, Authorized reseller
Knox Suite Plans
The licensing packages that combine specific sets of Knox Suite services for corporate device management, allowing companies to select the appropriate service level for their security and management requirements. One plan is associated with one license.
The available plans are the Knox Suite - Enterprise Plan, Knox Suite - Essentials Plan, and Knox Suite - Base Plan.
Applies to: All services
Related terms: Knox Suite - Base Plan, Knox Suite - Essentials Plan, Knox Suite - Enterprise Plan
Knox Suite - Base Plan
A licensing package that includes Knox Mobile Enrollment and Knox Platform for Enterprise. It provides fundamental device enrollment and security capabilities for smaller enterprises or organizations with basic management requirements.
Applies to: Knox Mobile Enrollment, Knox Platform for Enterprise
Related terms: Knox Suite Plans
Knox Suite - Essentials Plan
A licensing package that includes Knox Mobile Enrollment, Knox Manage, Knox Remote Support, and Knox Platform for Enterprise. It provides core device management and security capabilities tailored for small to medium businesses.
Applies to: Knox Mobile Enrollment, Knox Manage, Knox Remote Support, Knox Platform for Enterprise
Related terms: Knox Suite Plans
Knox Suite - Enterprise Plan
A comprehensive licensing package that includes all Knox Suite services. It provides enterprises with end-to-end device management and security solutions.
Applies to: All services
Related terms: Knox Suite Plans
L
License key
A unique alphanumeric code that unlocks access to Samsung Knox services, identifying the purchased service, its duration, and activation status.
Knox services can be used only during the validity period of the license key. When a device is registered with a Knox service and a license seat is activated on it, the device is enrolled with the service.
Applies to: All services
Related terms: License seat
License seat
A license allocation that allows one device to use a Knox service. Each license seat represents the right for a single device to access the licensed service features. License seats are consumed when devices are enrolled or assigned to a service, and depending on the license type, may be released when devices are unenrolled, allowing the license seat to be used by another device. The total number of license seats determines how many devices can simultaneously use the service under that license.
Applies to: All services
Related terms: License key
Locked
A device status that indicates that an admin remotely locked a device or that a user account exceeded the maximum number of allowed failed password attempts.
Applies to: All services
M
Maintenance mode
A feature that creates a separate user account on a device during repairs or servicing. Authorized personnel can then troubleshoot a device without interfering with the user’s personal data or settings.
Applies to: Knox Configure
Managed device
A device that’s owned or controlled by a company. The company can install apps, set security rules, and monitor its use to make sure it complies with company policies and security practices. Includes fully managed corporate devices and personal devices with a work profile.
Applies to: All services
Related terms: Fully managed, Work profile, Personal profile
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