Glossary: A-F
Last updated March 13th, 2026
A
Accessory edition
A Knox Configure staggered license model that lets you use NFC accessories to create special brand experiences for Galaxy device users.
You can pair NFC accessories, such as Galaxy Buds cases, phone covers, cards, or keychains, to automatically apply custom wallpapers, themes, or apps on devices.
Applies to: Knox Configure
Related terms: Knox Configure Accessory (Staggered), Accessory ID, Accessory profile
Accessory ID
A unique identifier assigned to each accessory by the manufacturer. Used to link an accessory to a device through NFC pairing.
Applies to: Knox Configure
Related terms: Accessory edition, Accessory profile, Knox Configure Accessory (Staggered)
Accessory profile
A Knox Configure profile that allows admins to apply custom settings, such as themes, wallpapers, and apps, to Galaxy devices when they’re paired with NFC accessories.
Applies to: Knox Configure
Related terms: Accessory edition, Accessory ID, Knox Configure Accessory (Staggered)
Account ID
A unique identifier associated with a Samsung account for Business, which is used to sign in to the Knox Admin Portal to access Samsung Knox services.
Format of account ID is userID+domain. For example, john.doe@mycompany.com or john.doe@mycompany.account.samsung.com.
Applies to: All services
Related terms: Samsung Account for Business
Activate
A verification process that grants access to a Knox license, account, service campaign, or device feature. It may require you to enter credentials, confirm settings, or complete additional setup steps.
For example, you can activate Knox licenses, Samsung Knox accounts, Samsung account for Business, Knox E-FOTA campaigns, and device features, such as eSIM plans. Additionally, you can activate a license seat on a device to enroll it into a Knox service.
Applies to: All services
Related terms: License key, Activation period, Enroll
Activation period
The timeframe within which you can enroll devices using a Knox license.
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For staggered licenses, starting from their enrollment date, activated devices receive individualized coverage for the full service period, even after the activation period ends.
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For non-staggered licenses, the activation period is the entire length of the license validity period. All devices receive coverage for a uniform service period with the same expiration date. This ensures controlled deployment and consistent service management.
Applies to: Knox Admin Portal, Knox Configure, Knox Guard, Samsung Care+ for Business
Related terms: License key, Staggered license, Service period
Active
The status of a license or device that indicates that it’s operational and ready to use.
- An Active license status indicates that the license can enroll new devices if license seats remain available.
- An Active device status indicates that a device has activated a license seat and is registered in a Knox service.
Applies to: All services
Admin
An admin is tasked with managing and monitoring Knox services and devices. It may refer to a super admin with complete access and full permissions, or a sub-admin with a role that has varying levels of access to Knox cloud services capabilities.
Applies to: All services
Related terms: Role, Sub-admin, Super admin
Advanced settings
Settings in Knox Mobile Enrollment or Knox Capture that provide additional control over devices.
- In Knox Mobile Enrollment, advanced settings in an enrollment profile allow you to auto-lock compromised devices, and pre-install apps before EMM enrollment. To access these settings, admins need the Knox Suite - Enterprise Plan and Samsung devices that aren’t currently enrolled in Knox Guard.
- In Knox Capture, advanced settings allow admins to configure additional options, such as extended barcode types.
Applies to: Knox Capture, Knox Mobile Enrollment
Related terms: Knox Suite - Enterprise Plan
Agent
A Knox app that runs on managed devices, linking them to the Knox cloud services.
It may collect device data, apply security settings, and ensure compliance with your company policies by communicating with both the device OS and Knox servers. For instance, the Knox Remote Support agent establishes secure remote connections between support technicians and devices for troubleshooting issues.
Applies to: Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Guard, Knox Manage, Knox Mobile Enrollment, Knox Remote Support
Also known as: App
Android Management API
Google’s Android Management API lets IT teams remotely control workplace Android devices through the cloud. This service enables companies to push apps, enforce security policies, and manage settings across devices, working with any UEM, EMM, or MDM platform for unified control.
Applies to: Knox Manage
Assign
A resource management process that allocates policies, profiles, apps, campaigns, or content to specific users or devices. For example, you can assign configuration profiles to device groups or firmware updates to target devices.
Applies to: All services
Related terms: Unassign
Authentication
The security method that verifies the identity of users, devices, third-party apps, and service providers before granting them access to Knox services. It validates credentials, such as passwords, certificates, or biometric data, to ensure authorized access to protected systems.
Applies to: All services
Authorization
An access control process that grants or denies permissions to resources, data, or actions after identity verification. This ensures only authenticated users, devices, or applications can perform specific operations.
Applies to: All services
Authorized reseller
A trusted partner (Knox license reseller or Samsung device reseller) that sells Samsung Knox licenses or sells and provisions Samsung devices. Through the Knox Reseller Portal, resellers bulk-upload devices to customer accounts and enable out-of-box setup, simplifying large-scale deployments for companies.
Applies to: Knox Deployment Program, Knox Partner Program
Related terms: Knox Reseller ID
Auto-approve
A feature that automatically adds reseller-uploaded devices to your device list inventory without admin intervention. This eliminates manual approval steps to accelerate bulk device onboarding.
Applies to: Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Guard, Knox Mobile Enrollment, Samsung Care+ for Business
Auto-assign
A feature that automatically applies predefined settings, apps, or policies to devices without admin intervention. This ensures consistent configurations across devices while eliminating manual setup steps.
Applies to: Knox Manage, Knox E-FOTA, Knox MSP Portal
Auto-enrollment
A device deployment feature that automatically connects devices to Knox cloud services or EMM platforms without manual setup. This streamlines deployment by eliminating user or admin intervention during onboarding of devices.
Applies to: Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Guard, Knox Manage, Knox Mobile Enrollment
B
Blocked
An account status that indicates an admin’s access to Knox services has been revoked by another admin. This status reflects that the admin no longer has access to the Knox service and is typically applied when admins leave the organization or no longer require access.
Applies to: All services
Bundle
A prepackaged offering that combines Samsung devices with Knox licenses for purchase. These packages may include additional region-specific services, such as extended warranties and lifecycle support.
Applies to: All services
Bring Your Own Device (BYOD)
A device management model that enables employees to use personal devices for work. In Samsung Knox, this is implemented through work profiles that isolate corporate data while protecting personal privacy.
Applies to: Knox Manage, Knox Platform for Enterprise
Related terms: Work profile, Fully managed, Personal profile, Managed device
C
Campaign
A firmware update management feature that controls the distribution of updates to Samsung devices. It specifies the target version, device eligibility, schedule, and installation behavior, then automatically deploys updates as per admin-defined policies.
Applies to: Knox E-FOTA
Commercial license
A Samsung Knox subscription that unlocks advanced enterprise features and support for device management.
Commercial licenses don’t have the restrictions associated with a trial license and are available through Samsung and authorized resellers.
Applies to: All services
Related terms: Knox Suite Plans, License key, License seat, Trial license
Common device list
The centralized Devices page in the Knox Admin Portal that consolidates device data from all Knox cloud services. It provides admins with a single view of device information, such as IMEI/MEID, serial number, model information, and service statuses, without requiring them to switch to individual service consoles.
Applies to: Knox Admin Portal, Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Mobile Enrollment, Samsung Care+ for Business
Configuration profile
A profile that standardizes the setup of Samsung Galaxy devices and helps enforce network policies.
- In Knox Mobile Enrollment Direct, a configuration profile allows admins to customize device settings and appearance, such as display, sounds, and key mappings, ensuring a consistent user experience through uniform device configurations.
- In Knox Service Plugin, firewall configuration profiles enable admins to control network access to defined IP addresses and port ranges. It helps enforce secure network policies by regulating inbound and outbound connections.
Applies to: Knox Configure, Knox Manage, Knox Mobile Enrollment Direct, Knox Service Plugin
Related terms: Deployment profile
Configured
A device status indicating that a Samsung device has successfully received and applied a Knox Configure profile. It confirms that the device’s settings, apps, and customizations have been downloaded and installed, ensuring readiness for enterprise use.
Applies to: Knox Configure
Custom notification
A device management feature that enables admins to create and send personalized on-device messages to managed devices. It allows for targeted communication of business-critical information, such as policy updates, payment reminders, or operational announcements, directly to users.
In Knox Configure, admins can use custom notifications to push profile updates only.
Applies to: Knox Configure, Knox Guard
D
Default enrollment profile
A profile that is automatically assigned to reseller-uploaded devices upon approval in the Knox Admin Portal. It streamlines device setup by automatically enrolling devices into your EMM system and selected Knox cloud services during the initial device set-up, without requiring any manual intervention.
Applies to: Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Mobile Enrollment
Deploy
A device management operation that remotely configures one or more company devices with required settings, apps, and policies through Knox cloud services. It enables admins to push standardized configurations to the devices, ensuring consistent business setup and security compliance.
Applies to: All services
Deployment profile
In Knox Mobile Enrollment Direct, a profile that standardizes device setup and EMM enrollment in a closed network environment. Admins can use it to manage the sequence and timing of setup steps, including the configuration policies to apply and the apps to install on devices.
Applies to: Knox Mobile Enrollment Direct
Related terms: Configuration profile
Device group
A collection of devices organized within Knox services that allows administrators to manage multiple devices efficiently. Device groups enable you to apply applications, policies, content, and configurations to entire groups rather than configuring each device individually, significantly reducing administrative effort and ensuring consistent management across your device fleet.
In Knox Asset Intelligence, device groups are used to logically categorize and organize devices for structured data storage and analysis. This facilitates targeted analysis and reporting for precise insights for a device-group pair.
Applies to: Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Manage
Device ID
A unique identifier used by Knox services to recognize and manage individual devices. This identifier, typically the device’s IMEIs (for single or dual SIMs), MEID, or serial number, ensures accurate tracking, enrollment, and management across Knox platforms.
Applies to: All services
Device snapshot
A comprehensive report capturing a device’s current status, settings, and performance data at a specific moment. It provides administrators with detailed insights into device health, configuration compliance, app usage, battery performance, and network connectivity, enabling real-time issue identification and performance monitoring through the Knox console.
Applies to: Knox Asset Intelligence
Device tag
A customizable label assigned by admins to managed devices. They are used for organizing and categorizing device fleets based on specific identifiers, such as department, location, device type, or business function, allowing administrators to identify, filter, and perform bulk operations on devices with shared characteristics.
Applies to: Knox Admin Portal, Knox Asset Intelligence, Knox Configure, Knox E-FOTA, Knox Guard, Knox Manage
Device upload
A batch of one or more devices uploaded by a reseller or an admin to a company’s Knox account.
Admins must review and approve devices in the Knox Admin Portal, before registering and managing them with Knox cloud services.
Alternatively, admins can configure reseller preferences to auto-approve device uploads from a reseller.
Applies to: Knox Asset Intelligence, Knox Configure, Knox Guard, Knox E-FOTA, Knox Mobile Enrollment, Samsung Care+ for Business
Related terms: Register
Dimension
A data classification attribute that organizes data and provides context for analysis. When combined logically with measures, it enables comparative evaluation across hierarchical business contexts, such as the battery performance of apps on different device models.
Applies to: Knox Asset Intelligence
Dual Data-At-Rest Encryption (DualDAR)
A security solution that protects sensitive enterprise data on Samsung Knox devices using two separate layers of encryption. This feature safeguards stored information when the device is powered off or in an unauthenticated state, and is available only on managed devices with an EMM or UEM.
Applies to: All services
Also known as: DualDAR
Dynamic edition
A Knox Configure license model that lets you deploy and update settings and app configurations on enrolled Samsung devices multiple times, without requiring a factory reset.
Applies to: Knox Configure
Related terms: Accessory edition, Dynamic profile, Setup Edition
Dynamic profile
A Knox Configure profile designed for pushing repeated updates to dynamic edition devices, allowing ongoing customization without factory resets. It includes two modes:
- Normal mode that supports unlimited app installations on regular devices for operational flexibility.
- ProKiosk mode for over-the-air management of dedicated devices.
Applies to: Knox Configure
Related terms: Accessory edition, Dynamic edition, Setup Edition
E
Edition
A Knox product offering that combines specific Knox services and Galaxy devices tailored for a particular industry or customer base. It enables companies to select the appropriate level of device management capabilities that meet their unique requirements.
Applies to: All services
Related terms: Bundle, Enterprise Edition
EMM group
A Knox E-FOTA feature that automates the synching of devices from an external EMM, reducing manual synching effort and streamlining device management across platforms.
Applies to: Knox E-FOTA
Enterprise Edition
A bundle of Samsung devices that includes a one-year renewable Knox Suite license. These devices are available for purchase through authorized resellers and provide enterprise-grade security and management capabilities.
Applies to: Knox Suite
Related terms: Galaxy Healthcare Edition, Verizon Enterprise Edition
Enroll
A process that activates a Knox license seat on a device. It may involve installing an agent on the device, and registers the device with Knox cloud services, making it available for management and monitoring.
Applies to: All services
Enrolled
A device status that indicates that the device is registered and can successfully communicate with a Knox cloud service. It confirms that the device is properly onboarded, is consuming a license seat, and is ready for enterprise management.
In Knox Guard, it also refers to the process of associating devices with a domain.
Applies to: All services except Knox Configure, Knox Mobile Enrollment, and Samsung Care+ for Business
Related terms: Provisioned
Enrollment profile
A profile applied to devices that triggers the initial enrollment process. Admins use it to customize device permissions and behaviors during and after enrollment, streamlining setup and ensuring compliance.
Applies to: Knox Asset Intelligence, Knox E-FOTA, Knox Mobile Enrollment, Knox Service Plugin
F
Failed to provision
A device status indicating that a device wasn’t enrolled, excluding the cases where the device user cancels the enrollment. This status helps admins identify and address enrollment issues.
Applies to: Knox Mobile Enrollment
Related terms: Provisioned
Fully managed
A corporate ownership model where the company maintains complete control over the entire device, enforcing strict security compliance. This management mode eliminates personal workspace allocation, dedicating all device resources exclusively to business operations.
NextApplies to: Knox E-FOTA, Knox Manage, Knox Platform for Enterprise, Knox Service Plugin
Related terms: Managed device, Work profile
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