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Samsung developed Knox Enterprise Firmware Over-the-Air (E-FOTA) to enable enterprises to efficiently manage mobile infrastructure, reduce support costs, and save time. With Knox E-FOTA, IT admins can ensure that device users can’t independently update to unsupported firmware versions, preventing issues that could negatively impact employee productivity, support costs, and data security.

With Knox E-FOTA, enterprises can control device software updates in the following ways:

  • Select the target firmware version: Knox E-FOTA provides a list of firmware options and their corresponding details based on your device model. You can set the target Android OS version or update to the latest version.

  • Force target firmware version update onto select devices: Enterprises can push new firmware to specific devices to ensure interoperability and compatibility with proprietary systems and apps. This prevents any operational or performance issues that may arise due to incompatibility.

  • Schedule updates during non-peak work times and granular network resource management: Knox E-FOTA offers setting granular control over when to download the update, and how. This ensures update scheduling prevents any interruptions to employee productivity. Additionally, Knox E-FOTA enables enterprises to manage network bandwidth restrictions through a set of configuration options, and deploy the updates entirely on-premises.

  • Mass deploy the target firmware version: Mass deployment eliminates the issue of software version fragmentation, and there’s no need to support multiple legacy firmware versions for every deployed device. You can ensure that all devices are updated to the desired firmware version, regardless of their current firmware version.

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