How do I request deletion of personal data collected by Samsung related to Samsung Knox?
Last updated July 26th, 2023
Categories:
To delete personal data:
- 
Go to SamsungKnox.com > click Sign In and select a sign-in option. You may choose to sign in with your Samsung Account or Active Directory (AD). Sign in with Active Directory only works if your organization has setup single sign-on using AD. Otherwise, you are prompted with an Account has not been setup in Active Directory, please login with Samsung Account message. 
- 
On the Samsung Knox Dashboard, click your User Profile and select Account Information. 
- 
Click Privacy Settings > click Delete personal data. 
- 
You are be prompted to Authenticate your account. It may take up to 30 calendar days for your data to be completely deleted. 
- 
Click Authenticate. 
- 
Fill the required field to authenticate your account. Click Next to submit your request. 
- 
You are redirected to the Privacy Settings page. 
- 
If the personal data deletion request succeeds, a confirmation message shows.  
Is this page helpful?