How do I request deletion of personal data collected by Samsung related to Samsung Knox?
Last updated July 26th, 2023
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To delete personal data:
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Go to SamsungKnox.com > click Sign In and select a sign-in option. You may choose to sign in with your Samsung Account or Active Directory (AD).
Sign in with Active Directory only works if your organization has setup single sign-on using AD. Otherwise, you are prompted with an Account has not been setup in Active Directory, please login with Samsung Account message.
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On the Samsung Knox Dashboard, click your User Profile and select Account Information.
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Click Privacy Settings > click Delete personal data.
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You are be prompted to Authenticate your account.
It may take up to 30 calendar days for your data to be completely deleted.
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Click Authenticate.
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Fill the required field to authenticate your account. Click Next to submit your request.
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You are redirected to the Privacy Settings page.
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If the personal data deletion request succeeds, a confirmation message shows.
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