Samsung Care+ for Business 25.11 release notes

New

Centralized device approvals across services

With this release, a new UPLOADS tab is added to the common Devices page that provides a comprehensive view of devices uploaded from all sources including device resellers. Additionally, you can approve all devices from the same tab, eliminating the need to switch between different service consoles and streamlining your workflow.

• View Pending and Approved uploads in the UPLOADS tab, including upload details, such as source of upload, supported services, upload ID, date, and status.

• Click View for an approved upload to open the common device list that shows devices filtered by the upload ID. You can also view the supported services for each device.

• Approve pending device uploads with just a single click — click View for the upload to initiate a simplified approval workflow from the UPLOADS tab. Devices from the approved upload are shown on the common device list.

  • You need the new common permission — Devices > Manage devices > Approve devices — to approve uploads. If you previously had the Manage devices permission, you’ll be automatically assigned this new common permission.

  • You can view and approve devices for all your Knox cloud services.

• Download details of devices in a pending upload as a CSV file for offline use, such as validation against company data.

• On the Knox Admin Portal dashboard, view a single notification tile for all uploads available for approval.

In addition, reseller preferences are now unified across services. If you previously configured your reseller preferences to automatically approve device uploads from a specific reseller, your settings now apply to all Knox services for the same reseller.