Samsung Care+ for Business (SCB) knowledge base articles (KBAs)

Explore our knowledge base for:

• Known SCB advanced issues and their workarounds
• How-to guides for less common setups
• General SCB advanced articles

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Error USR-B1003 when assigning a license to a device

What is the license assignment?

What is my customer ID, and where can I find it?

What is a KDP reseller?

How can I get my license number?

How can I activate Samsung Care+ for Business for my devices?

How can I apply for a claim?

How can I check the IMEI of a device?

Which app do I need to install in my devices to activate Samsung Care+ for Business?

How can I cancel Samsung Care+ for Business?

Does Samsung Care+ for Business cover devices from other manufacturers?