Bulk actions

Using bulk actions, you can update multiple devices using a CSV file. When creating a new CSV file:

• Enter one device IMEI per line. Avoid commas to ensure device information is uploaded correctly to the portal.
• When using Microsoft Excel, ensure that numeric device IDs don’t get converted into scientific notation format. You can correct it as follows:
  1. Select the rows containing the device IDs.
  2. On Home tab, select Fraction from the Number drop-down menu. Alternatively, select Number and set the Decimal places value to 0.

Bulk assign licenses

To bulk assign licenses:

1. On the Samsung Care+ for Business tab of the Knox Admin Portal, click Devices > BULK ACTIONS.

2. Click BULK ASSIGN LICENSES.

   

3. If this is your first bulk action, the Bulk action instructions page appears. Read the instructions, then click GOT IT.

   

4. Click BROWSE and select your CSV file.

5. Select a license key to assign.

   

6. Click SUBMIT.