This section describes how to view or download a list of activities that were performed in the Knox MSP Portal.
An activity is any action performed in the portal that affected the status of a service or device.
To sort data in the MSP activity log:
- Go to Activity Log.
- Use the menu in the top-left to set the historical trending period. Time-frames include Last 7 days, Last 30 days, and Show all.
To download the activity log, click DOWNLOAD ACTIVITY LOG AS CSV.NOTE — Only the entries that are currently visible are included in the CSV.
Sort the activity log
|DATE||Lists when each activity occurred.|
|NAME||Name of admin or reseller that initiated an activity resulting in a log update.|
|CATEGORY||Lists the activity category. Available category filter options include Admins, Customers, Devices, General, Licenses, Profiles, and Roles. Select CLEAR to remove any category filters and display all available category options.|
|EVENT||Lists event type.|
|CUSTOMER||Lists the name of the customer related to the activity, if any.|
|DESCRIPTION||Provides additional context to the activity, such as number of devices uploaded, or the name of a profile that has been created. Descriptions can't be filtered like categories and events.|
|DETAIL||Displays links that can be selected to View additional details associated with certain activities. If devices have been moved to a customer by the MSP, optionally Download the list of moved devices as a CSV file.|