Knox Managed Service Provider 1.32 release notes

Administrator management

This implementation enables a MSP Super admin to add additional admins with to their MSP account from the new MSP console Administrators screen. This enhancement enables a MSP Super Admin to assign multiple resources to help manage customer operations as the situation warrants with tenant accounts.

Role assignments are currently not available, so the Roles drop-down is hidden when inviting administrators.

The following STATUS states are available to MSP administrators:

  • Active - Invitation email sent, and the admin has signed up to the MSP portal legitimately
  • Pending - Invitation email sent, but the admin is not yet signed up
  • Revoked - Invitation email sent, but the admin has not signed up, and the Super admin has revoked the invitation
  • Blocked - A Super admin has blocked an active admin