Knox minimum requirements
This section covers the minimum requirement needed to activate and use a Knox Platform for Enterprise license key.
NOTE - Successful integration of Knox with your MDM may vary depending on your partner of choice. This information is out of scope of this document. Refer to your specific MDM documentation for exact step-by-step instructions on integration.
What you need
You must meet the following requirements to use Knox Platform for Enterprise.
- An MDM that is compatible with Knox Platform for Enterprise.
- Samsung devices that support Knox.
- A valid Knox license.
- A Samsung Knox portal account (optional). This allows you to manage your license keys, submit support tickets and access other Knox related assets.
Check what version of the Knox Platform is running on your devices
To find out what version of the Knox platform your device is running, go to: Settings > About Device > Software Information > Knox Version. To identify the SDK version that corresponds with the Knox API Level of your target devices, see the Knox version mapping table on SEAP.
Knox portal account
Knox licenses are managed from your Samsung Knox portal account. Your Knox portal account provides access to various Knox tools through the Samsung Knox Dashboard. This include Knox license key validation, the Knox Bluetooth & USB Smart Card client, the Android VPN client for Knox and more. Your account also allows you to manage your license keys and create support tickets if you are having issues with a product.
This image below shows the Samsung Knox dashboard.
Sign up for a Samsung Knox portal account
A Samsung Knox portal account is free and can be created in just a few minutes. Note that in order to sign for a Samsung Knox portal, you also need to have a Samsung account. If you not yet have a Samsung account, you will be prompted to create one when you are signing up for the Knox portal.
- Go to the Samsung Knox website.
- Click Enroll.
- Enter your work email in the box provided.
- Click NEXT.
- If you already have a Samsung account, the system automatically prompts you to fill out a Knox portal form with your enterprise details.
- If you do not have a Samsung account, the system prompts you to create a Samsung Account. Once this is done, open the confirmation email you received and click the link. It automatically redirects you to fill out the Knox portal form with your enterprise details.
Activate a Knox License
Whitelist Samsung servers
You must ensure your enterprise devices have access to the following Knox servers. When you activate Knox services, your devices verify their license keys. Devices periodically check their licenses a few times a week. License keys must remain valid to continue using Knox features.
If you are behind a firewall, add these servers to your whitelist.
|
REGION |
DESTINATION |
PORT |
NOTES |
|
Americas |
gslb.secb2b.com |
443 |
GSLB |
|
us-elm.secb2b.com |
443 |
ELM |
|
|
us-prod-klm-b2c.secb2b.com |
443 |
KLM |
|
|
us-prod-klm.secb2b.com |
443 |
KLM |
|
|
EMEA |
gslb.secb2b.com |
443 |
GSLB |
|
eu-elm.secb2b.com |
443 |
ELM |
|
|
eu-prod-klm-b2c.secb2b.com |
443 |
KLM |
|
|
eu-prod-klm.secb2b.com |
443 |
KLM |
|
|
China |
china-gslb.secb2b.com.cn |
443 |
GSLB |
|
china-elm.secb2b.com.cn |
443 |
ELM |
|
|
china-b2c-klm.secb2b.com.cn |
443 |
KLM |
|
|
china-prod-klm.secb2b.com.cn |
443 |
KLM |
Samsung Activesync server (required for email activation.)
|
REGION |
DESTINATION |
PORT |
NOTES |
|
N/A |
https://api.samsungapps.com/ |
443 |
MS |