- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- White paper
- Get started with UEMs
- Introduction
- Blackberry UEM
- Samsung Knox Manage
- Admin Guide
- Knox Service Plugin
- Knox Mobile Enrollment
- Introduction
- FAQs
- KBAs
- Release notes
- Get Started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google Device Owner Support
- MDM Compatibility Matricies
- Device users
- Activity log
- Enrolling and unenrolling devices
- Configure devices
- Providing KME feedback
- Using the Knox Deployment App (KDA)
- Recovering Google FRP locked devices using KME
- Role-based access control (RBAC)
- Troubleshoot
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Manage
- Introduction
- FAQs
- KBAs
- Release Notes
- How-to videos
- Getting Started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One Admin Guide
- Knox E-FOTA Advanced Admin Guide
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Control devices using Remote Support. It provides improved network service by dynamically changing the data size according to the network conditions using the QoS method and sending data to devices.
The following components are required to use Remote Support:
Remote Support Viewer (RS Viewer)
Shows the user’s device screen on an administrator’s computer.
Remote Support Application (RS App)
Receives remote support on the user’s device.
