Activate administrator accounts

When administrators do not sign in to Knox Manage for a long time, their accounts become inactive. If inactive accounts are used to attempt to sign in to Knox Manage, a message notifying that the account has been locked appears and the login attempt fails. Inactive accounts can be activated again only by super administrators.

To activate administrator accounts, complete the following steps:

1. Navigate to Setting > Administrator.

2. On the "Administrator" page, click the checkbox for an administrator you want to activate, and then click Change Status.

3. In the "Change Status" window, click OK.

NOTE— If you click Active in the row of an administrator, you can deactivate the administrator.