How do I capture logs from a device to submit to technical Q&A?

To properly analyze your problem, Samsung support will need 2 types of log files:

  1. The device dumpstate log folder.
    • Please refer to the attached file for instructions on how to operate dumpstate on your device.
  2. The specific log relating to Samsung EDU SDK. To get this log, please insert the following code to your project and provide us with the “abc” folder.
MLog.setSaveDirPath("abc");      // setting directory to save log
MLog.setOption(LogLevel.DEBUG); // setting log level to LogLevel.DEBUG
MLog.enableWriteToTxt(true); // log is saved to a file