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If I force an Knox E-FOTA firmware update for a scheduled time range, will it finish on time?

The Samsung Knox E-FOTA service only guarantees that the firmware update starts within the specified time range. It cannot guarantee the update completes within this time.

The E-FOTA server will push the firmware binary at the scheduled start time, but there are several factors that determine when and if the update finishes:

  • The firmware download time depends on the network conditions.
  • The firmware installation process typically takes more than 10 minutes.
  • The device is off during the entire time range and cannot update its firmware.
  • The device is turned on within the time range, but without enough time to complete the update.

Note:Always test the Knox E-FOTA firmware updates on a few devices first, and allow enough time for the updates to complete in a timely manner.