WEBVTT Kind: captions Language: en 00:00:07.566 --> 00:00:11.784 Hello and welcome to this Samsung Knox training video on managing 00:00:11.785 --> 00:00:14.761 Knox Suite licenses for Enterprise Edition devices. 00:00:14.762 --> 00:00:19.390 Note that this video only covers Knox Suite licenses included with Enterprise Edition devices, 00:00:19.390 --> 00:00:23.999 and not standalone Knox Suite licenses. 00:00:24.000 --> 00:00:25.332 Let's get started. 00:00:25.733 --> 00:00:29.733 Enterprise Edition is an offering that bundles devices together with a 00:00:29.733 --> 00:00:33.733 one-year renewable Knox Suite license, and up to five years of 00:00:33.733 --> 00:00:36.599 security maintenance from the year of device launch. 00:00:36.600 --> 00:00:40.282 Before you can manage licenses for Enterprise Edition devices, 00:00:40.282 --> 00:00:44.816 you must first have a Samsung Knox account to access the Knox Admin Portal. 00:00:44.816 --> 00:00:50.162 You'll also need to purchase Enterprise Edition devices from an authorized Samsung device reseller 00:00:50.163 --> 00:00:52.299 and have them uploaded to your account. 00:00:53.366 --> 00:00:58.199 Once your devices are uploaded, you can access the Enterprise Edition dashboard. 00:00:58.200 --> 00:01:02.066 This is where you'll manage the Knox Suite licenses for these devices. 00:01:02.433 --> 00:01:05.259 There are three ways to access the dashboard: 00:01:05.260 --> 00:01:07.499 either through the Knox highlights card, 00:01:08.133 --> 00:01:09.566 the Licenses page, 00:01:10.900 --> 00:01:13.400 or the Additional solutions page. 00:01:15.500 --> 00:01:21.551 To access the dashboard through the Licenses page, click ACTIONS, then click Get a license. 00:01:21.551 --> 00:01:26.033 Then at the bottom of the dialog, click GENERATE KNOX SUITE LICENSE. 00:01:26.700 --> 00:01:30.700 On the Enterprise Edition dashboard, you’ll see a list of devices 00:01:30.700 --> 00:01:32.966 uploaded by each of your resellers. 00:01:33.233 --> 00:01:37.233 When generating a Knox Suite license for Enterprise Edition devices, 00:01:37.233 --> 00:01:41.233 pay attention to the number in the REMAINING DEVICES column, as this 00:01:41.233 --> 00:01:45.099 indicates the number of devices you can generate a license for. 00:01:45.100 --> 00:01:49.514 Note that you can't generate a license if the number is zero, as this means that 00:01:49.514 --> 00:01:53.099 all Enterprise Edition devices uploaded by this reseller 00:01:53.100 --> 00:01:55.800 already have a Knox Suite license generated. 00:01:55.966 --> 00:01:59.995 To generate a license, select a reseller upload from the table, 00:01:59.996 --> 00:02:03.599 then click ACTIONS, followed by Generate license. 00:02:03.933 --> 00:02:08.487 On the dialog, select a start date for your new Knox Suite license. 00:02:08.487 --> 00:02:12.065 This can be any date, up to six months in the future. 00:02:12.333 --> 00:02:16.033 Click GENERATE to create the license for the newly uploaded devices. 00:02:16.900 --> 00:02:21.835 After you generate a license, the number in the DEVICES WITH LICENSE GENERATED column 00:02:21.835 --> 00:02:24.899 should increase by the number of licenses generated. 00:02:24.900 --> 00:02:29.954 The number in the REMAINING DEVICES column will be zero when every Enterprise Edition device 00:02:29.954 --> 00:02:33.299 uploaded by that reseller has received a license. 00:02:34.500 --> 00:02:38.500 Note that Enterprise Edition devices only activate their licenses 00:02:38.500 --> 00:02:40.871 after they enroll into a Knox service. 00:02:40.871 --> 00:02:44.085 As enrollment steps may vary depending on the service. 00:02:44.086 --> 00:02:48.633 Please see the documentation on each service for complete enrollment information. 00:02:49.200 --> 00:02:53.690 If you purchase additional Enterprise Edition devices from the same reseller, 00:02:53.690 --> 00:02:59.431 and the reseller uploads them to your account after a license is already generated for the previous batch, 00:02:59.432 --> 00:03:04.682 then you'll see the number of UPLOADED DEVICES increase by the number of additional devices you purchased. 00:03:04.682 --> 00:03:11.192 In the REMAINING DEVICES column, you'll also see the number of newly added devices eligible for a license. 00:03:11.193 --> 00:03:15.560 For these new devices, you can choose to either generate a brand-new license key, 00:03:15.561 --> 00:03:20.348 or append these devices to the same license key generated for the last batch. 00:03:20.349 --> 00:03:26.383 Appending simply means that all of the newly uploaded devices are added as seats to your existing license, 00:03:26.383 --> 00:03:30.830 eliminating the need to generate and manage another separate license key. 00:03:30.830 --> 00:03:34.427 Note that appending devices changes the license expiration date 00:03:34.428 --> 00:03:36.766 for all devices sharing the same key. 00:03:37.233 --> 00:03:42.699 To append, select a reseller upload from the table, then click ACTIONS, 00:03:42.699 --> 00:03:45.232 followed by Append to an existing license. 00:03:45.233 --> 00:03:48.190 You’ll see a list of your existing license keys, 00:03:48.191 --> 00:03:53.233 their associated reseller, the number of seats, and the license's expiration date. 00:03:53.233 --> 00:03:57.933 Select which license to append the new devices to, then click CONTINUE. 00:03:58.400 --> 00:04:01.360 The number of seats in the appended license will increase 00:04:01.360 --> 00:04:04.566 by the number of devices in the latest reseller upload. 00:04:04.866 --> 00:04:09.773 You'll also see an adjusted expiration date for your license after devices are appended to it. 00:04:09.774 --> 00:04:12.499 Note that the license key remains the same. 00:04:13.366 --> 00:04:18.912 If you want to append all future device uploads from this reseller, you can select the option here. 00:04:18.913 --> 00:04:23.733 Any new uploads will be automatically added as seats to your existing license key. 00:04:24.200 --> 00:04:27.585 Click APPEND to add the new devices to your existing license. 00:04:27.585 --> 00:04:31.165 The number in the REMAINING DEVICES column should now be zero. 00:04:32.200 --> 00:04:35.684 If you have multiple Enterprise Edition Knox Suite licenses, 00:04:35.684 --> 00:04:39.369 you can merge licenses if they are either from the same reseller, 00:04:39.370 --> 00:04:45.065 or have no reseller, and if the licenses haven't been assigned to any devices. 00:04:45.066 --> 00:04:50.597 For example, if you have an unused license with 3 seats, and another one with 7 seats, 00:04:50.598 --> 00:04:54.133 you can combine them into a 10-seat license instead. 00:04:54.133 --> 00:04:58.133 To merge, click ACTIONS, then click Merge license. 00:04:58.133 --> 00:05:01.695 On the next page, pay attention to the STATUS column. 00:05:01.695 --> 00:05:05.132 You can only merge license keys that are Active. 00:05:05.133 --> 00:05:08.299 Click the merge icon on the key you'd like to merge, 00:05:08.300 --> 00:05:09.633 then click NEXT. 00:05:10.466 --> 00:05:14.132 On the next dialog, select which key you want to merge into, 00:05:14.133 --> 00:05:15.466 then click NEXT. 00:05:15.466 --> 00:05:20.366 Note that merging licenses also updates the expiration date of the merged key. 00:05:20.366 --> 00:05:22.899 Click MERGE to combine the keys. 00:05:26.166 --> 00:05:31.666 This concludes our video on managing Knox Suite licenses for Enterprise Edition devices. 00:05:31.666 --> 00:05:37.166 For additional help at anytime, please visit us at docs.samsungknox.com. 00:05:37.166 --> 00:05:38.599 Thanks for watching!