WEBVTT Kind: captions Language: en-GB 00:00:08.666 --> 00:00:13.066 Welcome to the Knox video training series. In this video, 00:00:13.066 --> 00:00:17.899 we will show you how to easily and quickly protect our devices in the event of loss or theft. 00:00:17.900 --> 00:00:19.500 Let's get started. 00:00:19.500 --> 00:00:24.700 This video is for administrators who have already created an advanced profile. 00:00:24.700 --> 00:00:30.733 Information on how to create such a profile can be found at docs.samsungknox.com. 00:00:30.733 --> 00:00:36.966 In order to use this function, we need a device enrolled in the EMM based on the prepared KME Advanced profile. 00:00:36.966 --> 00:00:42.399 Please note that the KME Advanced profile only works with an active Knox Suite license. 00:00:42.400 --> 00:00:49.000 This function allows us to lock a device regardless of whether or not the device supports EMM communication. 00:00:49.000 --> 00:00:53.566 Let's move on to a demonstration of how we can use the device locking function. 00:00:53.566 --> 00:01:00.466 In the Knox Admin Portal, after navigating to the Knox Mobile Enrollment console, go to the Advanced tab in the Devices menu. 00:01:00.466 --> 00:01:05.132 This tab will quickly allow you to list all the devices assigned to an advanced profile. 00:01:05.133 --> 00:01:11.399 You will now learn how to use the device locking function. This function will only work on devices with the Enrolled status, 00:01:11.400 --> 00:01:15.633 which is shown in green in the console. Devices can be locked individually 00:01:15.633 --> 00:01:21.633 by navigating to the device details or altogether by selecting the relevant devices and clicking the Actions button. 00:01:25.833 --> 00:01:32.699 A change of color will indicate the activation status of the function. We will discuss what the colors represent at the end of this video. 00:01:32.700 --> 00:01:37.600 To lock the device within the details, simply move the slider next to the Lock option. 00:01:39.366 --> 00:01:46.866 Select a number of devices from the device list and click the Actions button. In the menu that appears, select Lock. 00:01:46.866 --> 00:01:50.699 In the adjacent window, you can see what is happening on one of the devices. 00:01:50.700 --> 00:01:58.766 The lock function works independently of the EMM vendor. We can have different enrollment profiles in the KME console for different EMMs 00:01:58.766 --> 00:02:02.299 and the lock will work on all the devices we have selected from the list. 00:02:02.300 --> 00:02:08.300 In the Actions menu, you can also do the opposite, i.e. you can unlock locked devices. 00:02:11.600 --> 00:02:18.766 This mechanism works when the device is connected to the Internet. But what if the device is not connected to the Internet? 00:02:18.766 --> 00:02:26.899 In the next step, I will show you how to unlock a device if there is no connection, e.g. due to a lack of Internet connection on the device. 00:02:26.900 --> 00:02:34.333 In a situation where we are not connected to the device and it is locked, we can unlock it using a PIN generated in the KME console. 00:02:34.333 --> 00:02:38.399 Go to the device details and click the PIN button. 00:02:38.400 --> 00:02:43.366 In the window that appears, enter the passkey that is visible on the screen of the locked device. 00:02:43.366 --> 00:02:48.166 It is displayed in the top message with information about the owner of the device. 00:02:48.166 --> 00:02:55.899 The passkey is generated once. Once it has been used, the system will generate a new passkey when you lock the device again. 00:02:55.900 --> 00:03:02.100 After entering the passkey in the console window, click the button that will generate the PIN. 00:03:02.100 --> 00:03:06.166 Enter the generated PIN in the dedicated field on the locked device. 00:03:17.466 --> 00:03:23.166 A very useful tool for administrators is the ability to check whether a device is locked or unlocked. 00:03:23.166 --> 00:03:27.332 Green indicates that the device is not locked. 00:03:27.333 --> 00:03:32.266 Yellow means that the device is in the process of being locked or unlocked. 00:03:32.266 --> 00:03:38.932 Red indicates that the device is locked. With this status, the PIN generation button is also active. 00:03:38.933 --> 00:03:42.299 I discussed how to use the PIN a little earlier. 00:03:42.300 --> 00:03:46.633 That's it. That's everything you need to know about the function for locking lost and stolen devices. 00:03:46.633 --> 00:03:51.199 I encourage you to use our guides available at docs.samsungknox.com, 00:03:51.200 --> 00:03:56.433 where you will find all the information you need on settings and descriptions of our other products. 00:03:56.433 --> 00:04:02.899 See you soon in the next video about the new functions within the Advanced Profile at Knox Mobile Enrollment (KME). 00:04:02.900 --> 00:04:03.966 Thanks for watching!