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While giving your copied profile a name, you can also review the 

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EXPECTED RESULT column to see if the new profile name already exists in the target customer's account. 

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If the name DOESN'T already exist, then a new copied profile is created.

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If the name DOES exist, and the origin profile matches the existing copied-profile's origin, 

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then the existing copied-profile is overwritten.

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If the name DOES exist, and the origin profile DOES NOT match 

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the existing copied profile's origin, then you'll see an error. 

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To help illustrate these points, let’s imagine that you want to copy 

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a Knox Manage profile, called "KSP policies 1", from Customer A to Customer B.

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If customer B doesn't already have a copied-profile called "KSP policies 1", 

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then a new profile is created on their account.

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If customer B already has a copied profile called "KSP policies 1",

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and this profile is a copy of the original "KSP policies 1" profile from Customer A, 

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then customer B's profile is overwritten.

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If customer B already has a copied-profile called "KSP policies 1", 

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but that profile's origin is not the same as "KSP policies 1" from Customer A,

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then an error occurs. 

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For example, copying a profile named "KSP policies 2" from Customer A to Customer B,

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but renaming it as "KSP policies 1" would produce an error, 

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but renaming it as "KSP Policies 1" would produce an error, 

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as the origin profile would be different between the two accounts.

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On the Customize profile names page, you'll see an error in the Expected Results column 

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letting you know that no action will be taken. 

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If you create the profile, the console will show a "Failed to copy" error message.

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This concludes the video on how to understand and troubleshoot profile naming.

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For additional help at any time, see our documentation at docs.samsungknox.com.

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Thanks for watching!