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How to switch to a domain (for existing Knox Guard customers)

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As an existing Knox Guard customer,

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you'll be prompted to select a domain tenant 

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when you sign into the console as a super admin.

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The domain selection screen appears immediately 

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after launching the Knox Guard console. 

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If you select "Finish later",

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then you'll see a persistent notification at the top of your Knox Guard console 

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until you make the switch.

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Once you initiate the switch, you'll be taken to the "Domain selection" page.

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To learn about the characteristics of each domain type,

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see the "Intro to domains" video in this series.

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Review the available domain options and

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select the one that best suits your business needs.

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Note that once you select a domain type, it is irreversible. 

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If you select the "Device Financing" domain,

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additional setup steps will be required.

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You can learn more about these additional steps

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in the "How to select the Device Financing domain" video.

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When switching to a Device Financing domain, 

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you can choose to either apply Hardened Security mode

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to your current devices immediately,

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or apply it at a later time 

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by going to the "Policies" page,

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then selecting "Hardened Security mode". 

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Note that once Hardened Security mode is applied,

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this option will disappear from the "Policies" page.

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After making your domain selection, click OK.

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Your Knox Guard tenant will be assigned to your selected domain,

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and you can continue to use the service as usual.

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A few key things to note about switching to a Knox Guard domain:

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Domain selection is only available to Knox Guard accounts

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configured as "Normal" tenants. 

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If your existing Knox Guard account was configured as a "Pay-as-you-go" tenant, 

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then you'll automatically be transitioned to the "Device Financing" domain after signing in.

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To learn more about Knox Guard domains, check out the other videos in this series, 

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or review our documentation at docs.samsungknox.com. 

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Thanks for watching!