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You can now sign-in to Knox cloud services with a Samsung account for Business

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instead of your personal Samsung account, allowing you to keep your personal and enterprise accounts separate.

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As the super admin of a Samsung Knox account,

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you can switch the sign-in method of your Knox account and the accounts of your sub-admins to Samsung account for Business.

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To begin the transition,

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sign in to your Knox Admin Portal and click “Get started” on the new banner to Switch your sign-in method to Samsung account for Business.

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Start by signing up for a Samsung account for Business.

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Fill in your account information,

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then complete email and two-step verification.

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Once your account has been created,

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you can register your company with your company name and DUNS number.

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If you don’t have a DUNS number, you can enter a valid VAT or business registration number.

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Review your company information and provide a contact for verification.

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After you submit your company registration for Samsung account for Business,

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you can continue using Knox services with your personal Samsung account while your registration is reviewed.

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Once your company registration is verified,

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you can continue switching your Knox sign-in method to Samsung account for Business from your Knox Admin Portal.

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To continue the transition, you must set Samsung account for Business "Account IDs" for your sub admins.

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When the transition is complete, Your sub admins will use this new account ID to sign in to Samsung Knox.

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By default, Samsung account for Business account IDs end with “account.samsung.com”.

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If you already have verified domains on Samsung account for Business,

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you can set your sub-admins’ new account IDs to use one of the verified domains from the dropdown.

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Note that the same ID cannot be in use on both Samsung account for Business and a personal Samsung account at the same time.

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If this happens, your sub admin’s ID validation status will be set to “Taken by Samsung account”.

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If you want your sub admins to continue using the same ID as before on Samsung account for Business,

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simply move forward with the “Switch sign-in method” process.

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When the process is complete,

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your sub-admin will receive an email notification prompting them to change the email address of their personal Samsung account.

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After they make the change, they can activate the new Samsung account for Business ID you set for them.

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If the Account ID validation shows “Can be created”, moving forward with the “Switch sign-in method” process sends those sub-admins an 

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email with instructions to activate their new Samsung account for Business ID.

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Some sub-admins might also show “Mapped to existing account”,

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which means that this admin already has a Samsung account for Business ID that matches the new ID you’re about to assign them.

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When you move forward with the “Switch sign-in method” process, 

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those admins will sign in to Knox with their existing Samsung account for Business ID.

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Once you’re ready, click “Switch sign-in method”. This step is irreversible, so make sure you’re ready before you proceed.

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You can now select a new account ID for yourself.

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If you have multiple verified domains on Samsung account for Business,

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you can choose which domain to use for your new account ID.

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If you select an account ID that’s already being used by your personal Samsung account

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you’ll be taken to your personal Samsung account to change your email ID

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so you can use that ID for Samsung account for Business instead.

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You've successfully switched your sign-in method to Samsung account for Business! 

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From now on, you can sign in to your Knox account with your new account ID.

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You can go to the admin list to see whether your sub-admins have successfully transitioned their sign-in to Samsung account for Business

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 Your organization might be maintaining multiple Samsung Knox accounts,

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each managed by a super admin in separate locations

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Let's call them Alice and Bob!

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In Samsung account for Business your company registration represents your whole organization,

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tied to your company’s DUNS number.

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When Alice signs up for Samsung account for Business and registers your company's DUNS number,

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she becomes an admin on your organization’s Samsung account for Business.

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When Bob tries to perform company registration with your company’s DUNS number,

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he will find that it's already in use from Alice's registration.

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Here, Bob can request Alice to add him to your organization’s Samsung account for Business as an admin or location manager.

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Once he's added, he'll receive an email to activate his Samsung account for Business account ID.

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Bob can now sign in to his Knox Admin Portal to switch the sign-in method of his Knox account!

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In step 1 of the process,

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he should sign in to Samsung account for Business with his new account ID,

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then proceed with the rest of the process to complete the transition.

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When Bob completes the transition

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his Knox account is listed as a Service Location on the Samsung account for Business console.

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To learn more about Knox cloud services, please see our documentation at docs.samsungknox.com

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Thanks for watching!