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As a Samsung Knox customer, you’ll need devices added to your account 

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before you can begin using any Knox cloud service.

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To add devices, simply purchase them from a Samsung approved reseller in your region. 

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After your reseller uploads devices to your account for the first time, 

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you’ll need to approve the devices in each service respectively.

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To do this, log into your Knox Admin Portal, select a service

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(for example Knox Mobile Enrollment), then go to the Devices page.

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On the UPLOADS tab, you’ll see a list of resellers that have uploaded devices to your account. 

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If you have newly uploaded devices, the UPLOAD APPROVAL column will show Pending.

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In the DETAILS column, click View to review the list of devices included in this upload.

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Click APPROVE ALL DEVICES.

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Then on the pop up window, click Approve

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to add these devices to your service.

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Once the reseller upload is approved for that service, 

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you have the option to either set reseller preferences, 

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or continue approving devices for your other Knox cloud services.

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In our example, we'll click Back to uploads to continue approving devices for our other Knox services.

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Once device uploads are approved in each service for the first time, 

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you can go to the Resellers page to manage your reseller preferences. 

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Click the name of your reseller, then on the next page

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select Automatically add future uploads from this reseller.

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With this option enabled, each time your resellers add new devices to your account, 

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the devices are automatically approved. 

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This eliminates the need to review and approve new uploads for each service manually.

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Once you've set your reseller preferences, click Save.

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Back on the Resellers page, you'll see your Knox services,

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along with the device auto-approval status for each service.

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This concludes our video on how to approve reseller uploads and set reseller preferences.

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For help at any time, review our reseller management documentation at docs.samsungknox.com.

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Thanks for watching!

