Basics
About Knox
Knox licenses
Knox white paper
- Introduction
  - The Samsung Knox Platform
  - Feature Summary
- Core Platform Security
- Network Security
  - Virtual Private Networks
  - Network Platform Analytics
- Certificate Management
- Device Management
- User Authentication
  - Biometric Authentication
- App and Data Protection
- Appendix
Sign up for Samsung Knox
- Samsung Account
- Single sign-on
Latest release notes
General Knox FAQ
General Knox KBAs
Submit a support ticket
User Acceptance Testing
- Introduction
- Get started with UAT
- Report issues
- UAT limitations
- FAQ
- UAT 23.03 release notes
For IT admins
Knox Admin Portal
- Overview
- What's new
- How-to videos
- Get started
- How-to guides
- Knox Remote Support
- Release notes
Knox Suite
- Introduction
- How-to videos
- Get started
- Learn more about Knox Suite
- Enterprise Edition devices
- FAQ
- KBAs
Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Knox Service Plugin
- Release notes
- Migrate to Android 11
  - Device management modes
  - Prepare Knox for Android 11
- FAQs
- Troubleshoot
  - Get device logs
- KBAs
Knox Mobile Enrollment
- Introduction
- Get started
  - Before you begin
  - Firewall exceptions
- Features
- Advanced profiles
- Release notes
- FAQ
- Troubleshoot
  - Get support
- KBAs
- On-Premise
Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
Knox Capture
- Welcome
- Overview
- How-to guides
- Get started
  - Get started as an IT admin
  - Get started as an end-user
- How-to videos
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Capture: Scandit Edition
Knox Asset Intelligence
- Introduction
- Get started
- Set up reported device data
- Features
- Troubleshoot
  - Device-side errors
  - Portal-side errors
- Real-time location service
- Release notes
- FAQ
- KBAs
Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
  - Install an app to devices through an EMM
  - EMM compatibility matrix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
  - Knox E-FOTA Advanced
  - Knox E-FOTA on MDM
Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
Samsung Care+ for Business
- Introduction
- Get started
- Submit claim
- Features
- Release notes
- FAQ
- KBAs
For Knox Partners
Knox Deployment Program
Knox MSP Program

Server update routine

[Disclaimer] While we do our best to deliver server updates in time, the delivery time of planned release updates may vary depending on the features and bug fixes implemented.

Knox E-FOTA Advanced Cloud

A given service update which may include feature enhancements and bug fixes is normally introduced every other month. The exact date and release details are announced 2 weeks prior to the actual system upgrade date, pending any last-minute issues encountered. For information on the latest Knox E-FOTA Advanced updates, see What's New in E-FOTA Advanced.

Knox E-FOTA Advanced On-premise

Knox E-FOTA Advanced On-premise customers can review and decide whether the latest feature enhancements and bug fixes warrant an upgrade of their On-premise instances. They can choose to upgrade or maintain their existing instance. Customers who decide to upgrade will receive the upgrade package. Additional paid engagement is available to help complete the on-site upgrade.