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UAT limitations

While you work with the test environment, please be mindful of its limitations:

  • Devices should not be registered in both production and UAT environments at the same time.
  • Only trial license keys dedicated for the UAT environment can be used. A Knox Suite trial license key for UAT is automatically generated upon registration.
  • The following products and services are not supported in the UAT environment:

    • Knox Platform for Enterprise
    • Knox Capture
    • Samsung Care+ for Business
  • Knox Asset Intelligence has the following limitations in the UAT environment:

    • To retain analytics on historical data (last 7, 14, 30, or 60 days), the devices must remain continuously enrolled
    • The recommended thresholds feature is not supported