• *BASICS*
• The Knox Ecosystem
• Samsung Knox Portal
• Knox Licenses
• *FOR IT ADMINS*
• Knox Suite
  • Introduction
  • FAQs
  • How-to videos
  • Get started
    • Video: Getting started with Knox Suite
    • Create a Samsung account
    • Apply for access to Knox Suite
    • Log in to the Knox Suite services
    • Confirm and register your license
  • Learn more about Knox Suite
  • Enterprise Edition devices
    • Introduction
    • Before you begin
    • Generate a license
    • Merge licenses
• Knox Platform for Enterprise
  • White paper
    • Introduction
      • The Samsung Knox Platform
      • Feature Summary
    • Core Platform Security
      • Root of Trust
      • Trusted Boot
      • Real-time Kernel Protection
      • Device Health Attestation
      • Sensitive Data Protection
      • App Container
    • Network Security
      • Virtual Private Networks
      • Network Platform Analytics
    • Certificate Management
      • Universal Credential Management
      • Client Certificate Manager
      • Client Enrollment Protocols
    • Device Management
      • Device Software Update Management
      • Granular Device Management
      • Samsung DeX Management
      • Firewall Management
      • Remote Control
      • Audit Log
    • User Authentication
      • Biometric Authentication
    • App and Data Protection
      • Enterprise Productivity Apps
      • Advanced App Management
      • DualDAR Encryption
    • Appendix
      • Knox Certifications
      • Common Criteria Mode
      • About this White paper
  • Get started with UEMs
    • Introduction
    • Blackberry UEM
      • Overview
      • Configure Android Enterprise
        • Configure Android Enterprise
        • Deploy BYOD device
        • Deploy Company-owned device
        • Deploy fully managed device with work profile
      • Configure Managed Google Play
      • Configure AppConfig
      • Configure Knox Platform for Enterprise
        • Configure Knox Platform for Enterprise
        • Configure KPE Standard
        • Configure KPE Premium
      • Configure Knox Service Plugin
        • About Knox Service Plugin
        • Add to UEM console
        • Configure policies
        • Deploy policies
    • Samsung Knox Manage
      • Overview
      • Configure Android Enterprise
        • Configure Android Enterprise
        • Deploy BYOD device
        • Deploy Company-owned device
        • Deploy fully managed device with work profile
        • Deploy Dedicated device
      • Configure Managed Google Play
      • Configure AppConfig
      • Configure Knox Platform for Enterprise
        • Configure Knox Platform for Enterprise
        • Configure KPE Standard
        • Configure KPE Premium
      • Configure Knox Service Plugin
        • About Knox Service Plugin
        • Knox Service Plugin
  • Admin Guide
    • Introduction
    • Release notes
    • FAQs
    • Get Started
      • Before you begin
      • License keys
    • Features
      • Run-time protection
      • Data protection
      • App management
      • Network management
      • Granular device control
      • VPN deployment
      • Certificate management
    • Troubleshoot
      • Get device logs
  • Knox Service Plugin
    • Introduction
    • Release notes
    • FAQs
    • Get started
      • Before you begin
    • STIG
      • STIG configurations
      • STIG 9
        • STIG 9 COBO
        • STIG 9 COPE
      • STIG 10
        • STIG 10 COBO
        • STIG 10 COPE
    • Set up with UEM
      • Introduction
      • Blackberry
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
      • Citrix
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
      • IBM MaaS360
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
      • Microsoft Intune
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
        • 4. Key mapping
      • MobileIron
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
      • SOTI MobiControl
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
      • VMware Workspace ONE UEM
        • 1. Add to UEM console
        • 2. Configure policies
        • 3. Deploy policies
        • Set up COPE with VMWare Workspace ONE UEM
    • Configure policies
      • Schema structure
      • Basic examples
      • Advanced examples
      • Hardware key re-mapping
      • Policy descriptions
    • Troubleshoot
      • Debug mode
      • Error messages
      • Knowledge base articles
      • Get support
• Knox Mobile Enrollment
  • Introduction
  • FAQs
  • KBAs
  • Release notes
  • Get Started
    • Before you begin
    • Firewall exceptions
    • Get started carousel and auto tour
  • Features
    • Register resellers
    • Add an admin
    • Create profiles
    • Google Device Owner Support
    • MDM Compatibility Matricies
    • Device users
    • Activity log
    • Enrolling and unenrolling devices
    • Configure devices
    • Providing KME feedback
    • Using the Knox Deployment App (KDA)
    • Recovering Google FRP locked devices using KME
    • Role-based access control (RBAC)
  • Troubleshoot
    • Getting support
• Knox Configure
  • Mobile
    • Introduction
    • Release notes
    • FAQs
    • KC Firewall exceptions
    • Get started
      • Before you begin
        • Sign up for Knox Configure
        • Get started carousel and auto tour
        • Dashboard
      • Step 1: Set up your Knox Configure account
      • Step 2: Create a Knox Configure profile
      • Step 3: Customize your Knox Configure profile
        • Setup edition
        • Dynamic edition: Normal mode
        • Dynamic editon: ProKiosk mode
        • DeX profile support
        • Custom booting and shutdown animation
      • Step 4: Assign your Knox Configure profile to a device
    • Features
      • Update an existing device profile
      • Administrators and roles
      • Activity log
      • Device details and logs
      • ProKiosk support
      • License management
      • Shared Device
      • Lock and unlock devices
      • Provide KC feedback
      • Knox Deployment App
    • Troubleshooting
      • Portal-side errors
      • Device-side errors
      • Warning messages
      • Get support
  • Wearables
    • Introduction
    • Release notes
    • FAQ
    • KC Firewall exceptions
    • Get Started
      • Step 1: Set up your Knox Configure account
      • Step 2: Create a new profile
      • Step 3: Customize your profile
        • Setup edition
        • Dynamic edition: Normal mode
        • Dynamic Edition: Prokiosk mode
        • Custom booting and shut down animations
      • Step 4: Assign your Knox Configure profile to a device
      • Updating an existing device profile
    • Features
      • Administrators and roles
      • License management
      • App management
      • Deploy devices
      • Device states
      • Activity log
      • KC feedback
    • Troubleshooting
      • Portal-side errors
      • Device-side errors
      • Warning messages
      • Get support
  • Shared Device
• Knox Manage
  • Introduction
    • About
    • Key Features
      • Key Features
      • Key Strengths
    • Minimum Requirements
  • FAQs
  • KBAs
  • Release Notes
  • How-to videos
  • Getting Started
    • Access Knox Manage
      • Introduction
      • Setup Knox Manage Account
      • Log in to Knox Manage
      • View your license information
    • Configure basic environments
      • Introduction
      • Set the user authentication method
      • Configure Android Enterprise environments
      • Set the APN certificate (iOS only)
    • Create user accounts
      • Introduction
      • Register a single user account
      • Register bulk user accounts
      • Register a single AD/LDAP user account
      • Register multiple AD/LDAP user accounts
    • Create groups
      • Introduction
      • Register a group
      • Register an AD/LDAP sync group
      • Add users to user groups
      • Add devices to device groups
    • Create organization
      • Add an organization
      • Move users to a different organization
      • Assign an application to an organization
    • Set up devices and profiles
      • Create a new profile
      • Assign profiles to groups and organizations
      • Enroll devices
      • View device information
        • View the device list
        • View details of a device
      • Apply profiles to organizations
    • Set up Knox Manage deployment with a Knox Suite license
  • Configure
    • Licenses
      • Overview
      • View license information
      • Register a license
      • Renew an expired license
      • View and modify a license
      • Upgrade a license to Knox Suite
      • Upgrade a Knox Manage license to Knox Platform for Enterprise (KPE)
    • Organization
      • View organization list
      • View organization details
      • Modify organization details
      • Apply profiles to organizations
      • Assign and distribute content to organizations
      • Delete organizations
    • Users
      • Register a single user account
      • View a list of users
      • View the user's details
      • Modify details of a user's account
      • Send device commands to users
      • Send enrollment guides to users using email and SMS
      • Send user guides, templates and notifications
        • Send enrollment guides to users using email and SMS
        • Send templates or user notifications to users using email
      • Change or reset password
        • Change the user account's password
        • Reset the user account's password
      • Delete user accounts
    • Sync user information
      • Video: Synchronize users and groups with Active Directory in Knox Manage
      • Sync user information with AD/LDAP
      • Add sync services
      • Run sync services
      • Automate sync services
      • Monitor sync services
      • Manage sync services
    • Groups
      • View details of a group
      • Manage groups
        • Overview
        • Add users to user groups
        • Add devices to device groups
        • Assign applications to groups
        • Apply profiles to groups
        • Distribute content to groups
        • Send commands to devices in groups
        • Monitor the locations of the devices in a group
      • Delete groups
    • Devices
      • View device information
        • View device list
        • View device details
      • Monitor devices
        • Generate a list of devices
        • View details of a device
        • View device logs
        • Locate devices
      • Enroll devices
        • Enroll a single device
        • Enroll devices in bulk
          • Enroll devices in bulk
          • Use Samsung Knox Mobile Enrollment
          • Use Zero Touch Enrollment (Android Enterprise devices only)
          • Use the Apple Device Enrollment Program (iOS devices only)
      • Unenroll devices
      • Manage limited enrollment
      • Send commands to devices
        • Introduction
        • Android Enterprise
        • Android Legacy/Knox Workspace
        • iOS
        • Windows
      • Check the locations of the devices
      • View device logs
    • Content
      • Overview
      • View content
      • Manage content
        • Add content
        • Assign content
        • Distribute content
        • Modify content
        • Delete content
    • Applications
      • Add applications
        • Add internal applications
        • Add public applications using Google Play Store
        • Add public applications using Managed Google Play Store
        • Add public applications using iOS App Store
        • Add public applications using Managed Google Play Private
      • Assign applications
        • Assign internal applications
        • Assign Google Play applications
        • Assign Managed Google Play applications
        • Assign iOS App Store applications
        • Assign Managed Google Play Private applications
      • Manage applications
        • Modify applications
        • Manage application categories
        • Manage control apps
      • Volume Purchase Program for iOS
        • About the program
        • Before you use the VPP
        • Set up the VPP
        • Manage VPP users
        • Manage VPP applications
    • Profile
      • About profile
      • View profiles
        • View the list of profiles
        • View the details of a profile
        • Export applied profile policies
      • Set up profiles
        • Create a new profile
        • Copy an existing profile
        • Export a profile
        • Configure events for profiles
          • Create and associate event types
          • Types of events
      • Configure profile policies
        • Steps to configure policies
        • Android Enterprise
        • Samsung Knox running Android Enterprise
        • Android Legacy
        • Knox Workspace (Android Legacy) Policies
        • iOS
        • Windows
      • Apply policies and configurations to devices
        • Automatic deployment (Android only)
        • Manual deployment (all other platforms)
          • Assign and apply profiles to devices
          • Assign profiles to groups
          • Assign profiles to organizations
      • Manage profiles
        • Set up the profile priorities
        • Modify profiles in detail
        • Set the profile update schedule
        • Collect device location information
    • Knox E-FOTA
      • About Knox E-FOTA
      • Knox E-FOTA One
        • About Knox E-FOTA One
        • Log in to Knox E-FOTA One
      • Knox E-FOTA on MDM
        • About Knox E-FOTA on MDM
        • View the E-FOTA group list
        • Add devices to an E-FOTA group
        • Modify firmware update configuration
        • View status and history
          • View device firmware update status
          • View E-FOTA group change history
    • Certificates
      • Overview
      • Certificate authority (CA)
      • Certificate templates
      • External certificates
      • View certificate issuing history
    • Advanced settings
      • Introduction
      • List of environment settings
      • Set Knox Manage agent policies
      • Applicable policies for the Knox Manage agent
      • Configuring the Keepalive settings
      • Adding a notice
      • Configure message templates
        • Overview
        • Basic message templates
        • Add message templates
        • Manage added message templates
      • Manage master data
      • Set the logo
      • Configure administrator accounts
        • Overview
        • Add an administrator
        • Select profiles to manage for sub-administrators
        • Select organizations to manage for sub-administrators
        • Activate administrator accounts
        • Activate technical support administrators
  • Monitor
    • Dashboards
      • Types of dashboards
      • Add a new dashboard
      • View other dashboards
      • Manage dashboards
    • Reports
      • Manage reports
        • Add a new report
        • Manage reports
      • View reports
        • View report details
        • View a list of reports
    • Audits
      • Types of audits
      • Create audit targets
      • Audit logs
        • View the audit list
        • View audit logs
        • Download audit logs
    • Alerts
      • Types of alerts
      • Configure alerts
      • View alerts
    • Device logs
    • Service history
  • Kiosk devices
    • Introduction
      • About
      • Benefits of Kiosk
      • Types of Kiosk applications
      • Minimum requirements
    • Create Kiosk devices
      • Create a single app Kiosk
      • Create a multi app Kiosk
        • Introduction
        • Create a Multi App Kiosk profile
        • Copy existing Multi App Kiosk
        • Configure a Kiosk in a Profile
    • Kiosk Wizard
      • Introduction
      • Kiosk Wizard menu items
      • Kiosk preview
      • Components of the Kiosk Wizard
      • Configure device settings
    • Kiosk browser
      • Use the Kiosk browser
      • Specify the Kiosk browser URL
    • Install Kiosk application
      • Install a Kiosk application on a device
      • Install a Kiosk application using a device command
      • Install a Kiosk application using a profile
      • Set uninstall prevention
    • Exit Kiosk mode
  • Remote Support
    • Introduction
    • Minimum requirements
    • Remote Support viewer
    • Control devices
  • Active Directory
    • Integrate a directory server
      • View a directory server's status
      • Add a directory server
      • Update a directory server's status
      • Copy a directory server
      • Modify directory server information
      • Delete directory servers
    • Configure a directory connector
      • View the directory connector status
      • Add a directory connector
      • Test a directory service
      • Set the directory service operating hours
      • Copying a directory connector
      • Modify directory connector information
      • Delete directory connectors
    • Use Cloud Connector
      • Video: Getting started with Samsung Cloud Connector for Knox Manage
      • Overview
      • Prepare for installation
      • Install the SCC client
      • Run the SCC client
      • Configure the SCC client
      • Update the SCC client
      • Integrate services in Knox Manage
      • Fix background service errors
  • Microsoft Exchange
    • Overview
    • Configure the Exchange server
    • Configure ADCS and AD for Microsoft Exchange
    • Configure a profile for Microsoft Exchange
    • Access Microsoft Exchange on the device
  • Mobile Admin
    • Overview
    • Understand the Mobile Admin screen
    • Get started on using Mobile Admin
    • Manage devices on Mobile Admin
    • Manage users on Mobile Admin
  • Appendix
    • Manage Open API
      • Overview
      • Manage API clients
      • Invalidate tokens
      • View the API log
      • View the API client log
    • List of Open API
    • List of audit events
      • Device audit events
      • Server audit events
      • Admin Portal audit events
    • Lists of error codes
      • Client error codes
      • Admin Portal access error codes
    • Knox Manage Migration Guide
    • Knox Manage User Guide
• Knox E-FOTA
  • Introduction
  • White paper
    • Introduction
      • Knox E-FOTA
      • About Knox E-FOTA Advanced
    • Setting up Knox E-FOTA Advanced
      • Hierarchical domains
      • Set roles
      • Organize devices
      • Get software update info
      • Server updates
    • Get started
    • Appendix
      • About this white paper
  • Knox E-FOTA One Admin Guide
    • Introduction
    • Release notes
    • FAQs
    • How-to videos
    • Get started
      • Video: Getting started with Knox E-FOTA
      • Before you begin
      • Get a license
      • Add a device
      • Start enrollment
      • Install and launch the client app
      • Complete enrollment
    • Features
      • Features overview
      • About the Knox E-FOTA One admin portal
      • Create a campaign
      • Push and poll
      • Monitor operations
      • Manage devices
      • Share a license to another tenant
      • Unenroll devices
      • Manage roles
      • Join Knox E-FOTA One
      • View the activity log
    • EMM integration
      • Overview
      • Blackberry
        • Prerequisites
        • Add device groups from Blackberry
      • Knox Manage
        • Prerequisites
        • Add device groups from Knox Manage
      • Microsoft Intune
        • Prerequisites
        • Add device groups from Microsoft Intune
      • SOTI
        • Prerequisites
        • Add device groups from SOTI
      • VMware
        • Prerequisites
        • Add device groups from VMware
      • Manage EMM groups
      • Disconnect your EMM
    • Troubleshoot
      • Troubleshoot
      • Knox tools
      • Get support | Knox E-FOTA
    • Appendix
      • Firewall exceptions
      • Install an app to devices through an EMM
  • Knox E-FOTA Advanced Admin Guide
    • Introduction
    • Release notes
    • FAQs
    • Get started
      • Before you begin
      • Get a license
      • Register a device
      • Install the client app to a device
      • Confirm server connection
    • Tutorials
      • Overview
      • Execute an update campaign
      • Monitor operations
      • Manage devices
      • Manage firmware
      • Manage domains
      • Manage users
      • Manage your license
    • Troubleshoot
      • Tools
      • Error messages
      • Error codes
      • Get support
• *FOR RESELLERS*
• Knox Deployment Program
  • Introduction
  • FAQs
  • KBAs
  • Release notes
  • Use the Reseller Portal
    • Get access to the Reseller Portal
    • Buy from a reseller
    • Reseller dashboard
    • Manage customers
    • Manage devices
    • Manage admins and roles
    • Activity log
• *FOR MANAGED SERVICE PROVIDERS*
• Knox MSP Program
  • Introduction
  • Release notes
  • FAQs
  • Glossary
  • Get started
    • Before you begin
    • Firewall exceptions
    • License management
  • Use the MSP Portal
    • Navigate the portal
    • Check your dashboard
    • Manage customers
    • Manage administrators
    • Get support