- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Merge Knox Suite licenses
If you want to reduce the number of licenses you manage, you can merge Knox Suite licenses. There are two ways to do this:
- By adding a new batch of devices with no license to an existing license
- By merging Knox Suite licenses
Append Enterprise Edition devices to an existing Knox Suite license
If you already have a Knox Suite license for EE devices and you receive an additional device upload of EE devices, you can add the new batch of devices to your existing license.
This operation increases the number of seats in your existing license to include the additional devices. It also adjusts the license key's expiration date.
To append EE devices to an existing Knox Suite license:
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Sign in to your SamsungKnox.com dashboard.
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In the Knox Suite for Enterprise Edition devices card, click Launch.
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Select the reseller that uploaded a new batch of devices.
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Click Generate License.
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In the Generate license popup, do the following:
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Select Append to an existing license key, then click Next.
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Select the existing license key you want to add devices to, then click Next.
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Read and confirm the changes (simulated result) to be made on the existing license key, then click Generate.
-
-
The newly uploaded devices are added to your existing license.
Merge Knox Suite for EE licenses
If you have generated multiple license keys and you want to lessen the number of EE licenses you manage, you can merge licenses into a single key. The resulting quantity of license seats is equal to the sum of the licenses that were merged. The expiration date is adjusted accordingly.
NOTE—You can only merge a license if it has 0 seats activated. In addition, only licenses issued by the same reseller can be merged.
To merge Knox Suite for EE licenses:
-
Sign in to your SamsungKnox.com dashboard.
-
In the Knox Suite for Enterprise Edition devices card, click Launch.
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In the Licenses tab, click Merge on the license key you want to merge. You can merge up to two license keys at a time.
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In the Merge license popup, do the following:
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Select the license key to merge to, then click Next.
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Select the license key to merge into, then click Next.
-
Read and confirm the changes (simulated result) to be made on the license key you're merging to, then click Merge.
-
-
The licenses are merged.
This document was updated for Knox cloud services 23.03 UAT.
If you want to reduce the number of licenses you manage, you can merge Knox Suite licenses. There are two ways to do this:
- By adding a new batch of devices with no license to an existing license
- By merging Knox Suite licenses
Append Enterprise Edition devices to an existing Knox Suite license
If you already have a Knox Suite license for EE devices and you receive an additional device upload of EE devices, you can add the new batch of devices to your existing license.
This operation increases the number of seats in your existing license to include the additional devices. It also adjusts the license key's expiration date.
To append EE devices to an existing Knox Suite license:
-
Sign in to your SamsungKnox.com Knox Admin Portal.
-
Under the Additional Solutions tab, click Generate a free Knox Suite license key on the Enterprise Edition devices card.
- Select the reseller that uploaded a new batch of devices.
-
Click Generate License.
-
In the Generate license popup, do the following:
-
Select Append to an existing license key, then click Next.
-
Select the existing license key you want to add devices to, then click Next.
-
Read and confirm the changes (simulated result) to be made on the existing license key, then click Generate.
-
- The newly uploaded devices are added to your existing license.
Merge Knox Suite for EE licenses
If you have generated multiple license keys and you want to lessen the number of EE licenses you manage, you can merge licenses into a single key. The resulting quantity of license seats is equal to the sum of the licenses that were merged. The expiration date is adjusted accordingly.
NOTE—You can only merge a license if it has 0 seats activated. In addition, only licenses issued by the same reseller can be merged.
To merge Knox Suite for EE licenses:
-
Sign in to your SamsungKnox.com Knox Admin Portal.
-
Under the Additional Solutions tab, click Generate a free Knox Suite license key on the Enterprise Edition devices card.
-
In the Merge Licenses tab, click Merge on the license key you want to merge. You can merge up to two license keys at a time.
-
In the Merge license popup, do the following:
-
Select the license key to merge to, then click Next.
-
Select the license key to merge into, then click Next.
-
Read and confirm the changes (simulated result) to be made on the license key you're merging to, then click Merge.
-
- The licenses are merged.