Create a Samsung account

To use Knox Suite, you need to create a Samsung account. If you already have a Samsung account, you can skip to the next procedure.

Your Samsung account provides access to various Knox solutions and tools through the dashboard. Your account also allows you to create support tickets if you are having issues with a product.

A Samsung account is free and you can create one in just a few minutes.

To create a Samsung account

  1. Go to
  2. Click Enroll on the upper right-hand side of the screen.

  3. Enter your business email address.
    NOTE—Personal email accounts, such as Gmail and Hotmail accounts, are not accepted.

    If your email address is already associated with a Samsung account, you're prompted to sign in to your Samsung account. Otherwise, you're prompted to create one.

  4. Create a Samsung account.

    NOTE—Follow these steps if you are prompted to create a Samsung account. If you already have a Samsung account, sign in and skip these steps.

    1. Click Agree.

    2. Complete the required fields, then click Next.

      NOTE—The fields in this screen may differ slightly depending on the country where you're accessing

      A message appears confirming that a verification email has been sent to the email address you entered.

    3. In your email inbox, open the confirmation email for the Samsung account and click the verification link.
    4. On the popup, click Start.
    5. Enter your company information and click Submit.

  5. Read and acknowledge the Samsung Knox agreements, and click Submit.

    Your dashboard appears.

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